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acer laptop. blue screen, then no bootable device error message. this

 
Bill the Computer Guy's Avatar
  • Answered by:Bill the Computer Guy
  • Information Systems Manager
  • Positive Feedback: 93.8 %
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Customer Question

acer laptop. blue screen, then no bootable device error message.

this model has no cd/dvd drive...so what to do about seeing if i still even have an operating system?

 

Optional Information:
Computer OS: Windows XP
Browser: IE

Already Tried:
tried a boot flash drive (few days ago), and when docs "c:" showed up, there were no files/file folders showing. don't know if have any operating system, and don't know how to load operating system (xp) since the laptop didn't come with any CD for xp. code for xp on back of laptop...but useless unless i can get os running.

Submitted: 1132 days and 13 hours ago.
Category: Computer
Value: $14
Status: CLOSED
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Expert:  Bill the Computer Guy replied 1132 days and 13 hours ago.

Hey gd!

 

What is the make / model of the acer?

Customer replied 1132 days and 13 hours ago.

Acer Aspire One.

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Expert:  Bill the Computer Guy replied 1132 days and 13 hours ago.

Ok is there a model # XXXXX product number anywhere on the underside?

Customer replied 1132 days and 13 hours ago.

Model KAV10

also, on sticker on back, it reads: aspire one D150-1577

i'd be willing to do a formatting and reloading of windows xp (wasn't much on the laptop so don't mind starting over), but this doesn't have cd drive and i don't have a flash drive that would facilitiate booting and loading xp just yet.

Accepted Answer

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Expert:  Bill the Computer Guy replied 1132 days and 12 hours ago.

Ok that's an AOD150.

 

You can restore the OS from the "hidden drive".

 

http://netbooks-us.custhelp.com/app/answers/detail/a_id/134

 

Bill the Computer Guy40242.1314085995

Expert TypeInformation Systems Manager
Category: Computer
Pos. Feedback: 93.8 %
Accepts: 97
Answered: 3/5/2010

Experience: 15+ Experience IT Manager Certified A+, Sun Solaris, MCSE, Cisco CCNA

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