How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kevin Your Own Question

Kevin
Kevin, Computer Systems Analyst
Category: Computer
Satisfied Customers: 2056
Experience:  Microsoft Certified Professional (MCSA, MCP) Technician with over 20 years of PC experience.
26642388
Type Your Computer Question Here...
Kevin is online now
A new question is answered every 9 seconds

The iTunes Application keeps stalling during download, currently

This answer was rated:

The iTunes Application keeps stalling during download, currently at 44.7 mb out of 93.6 mb. My computer is a Dell Inspiron 1545. Broadband connection is 3G Mobile. Also, download No 11 of 11 (xsoft spyware) in Paretologic web site also stalls. At one time i could download Apple Quicktime but that also is now stalling during download. I have got a brand new Apple iPod touch but i cannot use it. If the iTunes Application was available on a C.D. i could install the Application that way.

Hello and thank you for using JustAnswer. My name is XXXXX XXXXX I will be assisting you today.

 

Can you tell me what version of Windows you are using please?

Customer: replied 6 years ago.
Windows Home Basic

Okay - thank you.

 

The easiest way to complete your downloads is with a free download manager. For some reason, this is very common - especially with iTunes.

 

When the download begins, it times out and stalls - with the download manager, it will increase the download speed and also resend the download requests when the file does stall.

 

This is the free one I use:

 

http://www.freedownloadmanager.org/

 

Install this small program, then proceed with downloading your other files including iTunes. This will get everything completed for you.

Customer: replied 6 years ago.
(I missed out "Vista" on the previous reply) Also during download, the Application has been stalling before it was timed out, will the freedownmanager still help?

It will - this is exactly what the download manager is designed to do.

 

Are you able to get the download manager downloaded and installed?

Kevin and 8 other Computer Specialists are ready to help you
Customer: replied 6 years ago.
Dear XXXXX, I have successfully downloaded freedownloadmanager 3.0 (6.4 mb) but i will have install it when no Applications are running and give it a go.Thanks for your help. I will now click the Accept Answerbox.
If you get hung up for some reason, please let me know. I would like to make sure everything is working correctly for you.
Customer: replied 6 years ago.
Successfull conclusion. I now have the iTunes 32 bit application downloaded and installed on my computer. During the download the application stalled at 99% but i clicked the Apple websites download button again and then clicked the downloadmanager OK button again as well and a few seconds later the download was 100% complete. As a bonus i also have the informer programme that tells me which applications have updates available for them, thanks again Kevin.

That is grea - you are very welcome.

 

Have a great day!

Related Computer Questions