I do not have internet explorer anymore after clicking on the updates on the task bar last week. I had been working with HP Friends Network and they were not able to help me. My modem is fine. I tried uploading IE two times and it seemed like it worked but when I click on the icon it comes up for about 2 seconds and then disappears. I noticed something different that appears frm Start button IE says No addons and before it did not. Oh, I also tried to download Mozilla and it would not take either. I tried System Restore w/ three different dates--nothing! I am able to email you through Safari and I was lucky to just click on the icon to see what it was--have no idea what that is but I sure need to have internet explorer back as all my favorites are there. Have you ever heard of this happening? Please advise. Thank you!Debbie
Computer OS: Windows XPBrowser: IE
downloading IE from flash drive and safari as well as Mozilla with no luck.
Double checked modem--good.
Greetings,Thank you for asking us. I will be happy to fix your problem ASAPDo you have the XP recover/repair dics? If yes the please use that cd to repair or recvoer your system. If not then does it have a Recovery partition then?When you first start your computer, you may see a prompt like select F10 (or some key) to get into the recovery areaHope this will be helpful.---------------------Please give a Positive Feedback if you find the answer helpful. Ask me if you need more assistance. ACCEPT my answer to get me paid. Bouns makes me HAPPY.:-)Good LuckSmile
No I don't have recovery discs and I wouldn't want to use them if I had them. I don't want to lose everything I have in My Documents as well as other programs. I just don't understand why I would lose IE just by clicking on updates. It starts to come up and then disappears. Recovery repair is the extreme which can be done for any problem. I want to fix this problem and not make this situation worse. At best, XXXXX XXXXX take it in to a repair shop before using recovery mode. sorry your answer did not help me.
ok, Run the System File Checker Go to the Run box on the Start Menu and type in: sfc /scannow ( sfc if not reconized) (Note that there is a space between sfc and /scannow) This command will immediately initiate the Windows File Protection service to scan all protected files and verify their integrity, replacing any files with which it finds a problem. In all likelihood you will be prompted to insert the Windows XP CD. You may want/need to How to Slipstream Service Pack 3 into Windows XPHope this will be helpful.---------------------Please give a Positive Feedback if you find the answer helpful. Ask me if you need more assistance. ACCEPT my answer to get me paid. Bouns makes me HAPPY.:-)Good LuckSmile
I know the HP tech guys had me type info in the run box--cannot recall at the moment but I don't have a windows xp cd so I cannot do that. I need to continue with this issue later as I am very sleepy and it is very late.
ok. good night.
Relist: Answer quality.try another person
Please, perform the following steps. Internet Explorer will be removed totally and reinstalled:- Click Start Button > Run- Type: appwiz.cpl- Scroll to the bottom of the list and find Internet Explorer > Choose it > Click Uninstall / Remove > Next > Remove program.- Click the Add / Remove Windows Components (on the left).- Uncheck Internet Explorer- Click Next > Next > Next.- Restart Computer.- Click Start Button > Run - Type: appwiz.cpl - Click the Add / Remove Windows Components (on the left). - This time, CHECK Internet Explorer - Click Next > Next > Next. - Restart Computer.Now try Internet Explorer.
The tech guys did have me remove IE from the Add/Remove screen and then I reinstalled it from a flash drive and it still didn't work. I don't think I typed the appwiz.cpl but everything else was the same. It always starts and stays only for a 2 seconds. I can actually read the address bar. I mentioned previously that one thing was different below the icon, it says "no add-ons" and it didn't say that before--mean anything? Do you think typing appwiz.cpl would make a difference?
Ok, lets try this:- Click Start Button > Settings > Control Panel- Double Click ADD/REMOVE Programs icon- Scroll to the bottom of the list and find Internet Explorer > Choose it > Click Uninstall / Remove > Next > Remove program.- Click the Add / Remove Windows Components (on the left).- Uncheck Internet Explorer- Click Next > Next > Next.- Restart Computer.- Download and run the following link: http://download.oldapps.com/Internet_Explorer/IE7-WindowsXP-x86-enu.exe
Will get back to you in a moment...
Good morning (my time),What is the status of this issue?
I still do not have Internet Explorer. All the suggestions above have been previous tried by HP computer techs. I was hoping for some new suggestions to resolve this.