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Joseph
Joseph, Computer Software Engineer
Category: Computer
Satisfied Customers: 1054
Experience:  Certification in SAP and more than 3 years of experience in Software engineering.
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What do I do ig my g-mail account is not working on Droid?

Customer Question

What do I do ig my g-mail account is not working on Droid? I keep getting the message 'No Connection' Retry and when I click retry nothing happens. So I am not able to send and receive Gmail.
Submitted: 6 years ago.
Category: Computer
Expert:  Joseph replied 6 years ago.

First make sure you are connected to internet. Try to use Google crome in which GMAIL will work the best.

 

http://www.google.com/chrome/index.html?hl=en&brand=CHMB&utm_campaign=en&utm_source=en-ha-apac-in-sk&utm_medium=ha

 

Thanks.
________________________________________________________________________
If it didnt work let me know.

 

Customer: replied 6 years ago.

I am able to review my G-mail using userid and password XXXXX google.

However, on my phone when I click g-mail I still get the above error.

Please help.

Thanks

Expert:  Joseph replied 6 years ago.

Try this link and use this site to use Gmail on mobile.

 

http://www.google.com/mobile/mail/

 

Thanks.
________________________________________________________________________
If it didnt work let me know.

 

Customer: replied 6 years ago.
But I already have Gmail application downloaded on my mobile and normally am able to receive and send E-mails when I get into gmail without having to type my userid and password.
Expert:  Joseph replied 6 years ago.

Which phone are you using?

 

Customer: replied 6 years ago.
Verizon Wireless Droid..
Expert:  Joseph replied 6 years ago.

Try turn off the phone, take out the Battery, this will reset the phone. Try this and see if it helps.

 

Thanks.
________________________________________________________________________
If it didnt work let me know.

 

Customer: replied 6 years ago.
Turned off the phone, took out the battery for 5 secs and restarted the phone again. Gmail is still not working from gmail app downloaded on the phone. Do I have to keep the battery out for a longer period?
Expert:  Joseph replied 6 years ago.

No need to keep the battery out for long. I will opt out so other experts can handle the issue.

 

 

Customer: replied 6 years ago.
ok thanks who will help me now?
Customer: replied 6 years ago.
Relist: Incomplete answer.