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How do I cancel my Magic Jack subscription

 
Satchi's Avatar
  • Answered by:Satchi
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Customer Question

How do I cancel my Magic Jack subscription?

 

Optional Information:
Computer OS: Windows XP
Browser: AOL

Already Tried:
Looking for the "Cancel" option. It's not available.

Submitted: 1190 days and 4 hours ago.
Category: Computer
Value: $14
Status: CLOSED
Picture
Expert:  Satchi replied 1190 days and 4 hours ago.

Hi,

If you are in your 30 day Free Trial:

 

To return your magicJack you will need to include a proof of purchase along with your magicJack in its original packaging. Please fill out the form below to obtain an RMA number.
magicJacks returned without an RMA number will not be processed!

 

http://my.magicjack.com/returns.html

 

How do I cancel additonal year(s) of service?

 

If you decide you want to return your magicJack(s) or additional year(s) of service for a refund, please click here to obtain your RMA number.

Customer replied 1190 days and 4 hours ago.

I don't want a REFUND!! I just want to cancel my subscription!!

Picture
Expert:  Satchi replied 1190 days and 4 hours ago.

pls click the below link for instruction

http://service. liveperson.net/hc/61732089/?cmd=file&file=visitorWantsToChat&site=61732089&byhref=1&SESSIONVAR!skill=tech&SESSIONVAR!kb=2919858993325451883&SESSIONVAR!Ticket=LTK41901939301X&SESSIONVAR!ExitSurveyScore=&VISITORVAR!NumberOfVisits=

Customer replied 1190 days and 4 hours ago.

You haven't helped me at all! I just need to know what steps I need to take to Cancel my Magic Jack subscription. That's all.

Picture
Expert:  Satchi replied 1190 days and 4 hours ago.

Sorry

I am out of ideas I will open this question so that other experts can help you with this issue..

you will be notified ny email as soon as anyone joins you.

 
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