Viet, None worked. It's weird, Snapfish is still attached to my HP Photosmart Premier program even though I have canceled. It comes up under my HP Admiinstrater Startup, but is not found under my programs. I can get it to popup with its ad to join But since i canceled I can't go to their help section. There is a 800 number which I will try tomorow, I tried a few days ago but got impatient being on hold. Any other isugestions. .?