I have a white box in the middle of my computer screen that will not go away. It also looks like there is a light blue bar at the bottom of the screen that looks like I have a window open but the bar is blank. Any suggestions?
Computer OS: Windows XPBrowser: Other
turning off the computer, going to properties and trying to reset the screen saver, other things but not sure what all of the steps were
Hello!Thank You for asking your question at Just Answer. It seems the white box shown at the middle of your computer screen is a sort of an error message. Can you read if anything is written there in the white box or the blue bar indicating at th below works by clicking on it.
I have restarted my computer several times.....the white box always comes back. There is nothing written on the white box or the blue bar.
Hi!Ok , then follow these steps once, you may get rid of this problem:Right click on Desktop(Computer Screen)Click on PropertiesA Box called Display Properties will be displayedClick on the Desktop Tab viewable aboveClick on any other theme (or options)given belowAlso select the Stretch option from the drop down box shown at the right hand side.Click on Apply and OKTry this and let me know if the white Box still not disappears.Regards,Aarchie
It is still there.....I have tried that before and it did not work.
HiCustomer Thank you for asking your question on JustAnswer.
This can be a possible virus attack in your computer however we can get it fixed all you need to do is restart the computer in safe mode with networking option and then download a tool trojan remover from the link given below and then run it let it scan the completer harddrive.
Try running the tool trojan remove, in case your computer is infected due to any trojan or malware it basically changes the internal policy of windows os which prevents us to install any software or make any changes this tool will nuetralize windows back to its normal usage
Let me try this and then I will reply again. Thanks
not a problem will wait for you.
Your suggestion did not work.....white box is still there. I would like my $18.00 returned to my credit card.
We are in the stage of diagnosing the issue however dont think that this is the final solution i am providing.
please go into the device manger and tell me once you are there.
I just want my money back.