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Jacob Mylan
Jacob Mylan, Computer Support Specialist
Category: Computer
Satisfied Customers: 145
Experience:  10 Years of customer service, 8 years of hardware/software maintenance and troubleshooting
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The display screen on my HP photosmart 145 is blank when turned

Customer Question

The display screen on my HP photosmart 145 is blank when turned on and a memory card is inserted. Is there any cure for this? Thanks, Don
Submitted: 7 years ago.
Category: Computer
Expert:  Jacob Mylan replied 7 years ago.
Hello Don, my name is XXXXX XXXXX I can help you out with this printer issue. First of all I would like you to download the updated drivers for your printer. Here is the website that will allow you to do that:

http://h10025.www1.hp.com/ewfrf/wc/product?product=305312&lc=en&cc=us&dlc=en&lang=en&cc=us

Does your printer LCD screen ever turn on? or is it off only when you have a memory card inserted?
Customer: replied 7 years ago.

The LCD screen is always blank so I don't know what information it is preforming.

 

How can I download a driver when there is no way to hook it up to the internet?

Expert:  Jacob Mylan replied 7 years ago.
Has the LCD screen on the printer ever turned on before?