How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Alex G Your Own Question

Alex G
Alex G, Consultant
Category: Computer
Satisfied Customers: 23
Experience:  Systems/Network Administrator 12 Years Experience
Type Your Computer Question Here...
Alex G is online now
A new question is answered every 9 seconds

packARD Bell recovery disk asking for validation code

Customer Question

packARD Bell recovery disk asking for validation code
Submitted: 4 years ago.
Category: Computer
Expert:  Alex G replied 4 years ago.
Packard bell validation codes are most likely printed on the sleeve the disc came in or on the PC.
Expert:  Alex G replied 4 years ago.
If you found my answer satisfactory please accept it otherwise I do not get paid
Customer: replied 4 years ago.
no validation code on disks i have been advised that packard bell techs have code but charge for call out to put in these codes. I already have windows vista code but require validation code for master cd from packard bell. I cannot load master cd until i have this code.
Expert:  Alex G replied 4 years ago.
What model Computer do you have? Could you tell me the serial #?
Customer: replied 4 years ago.
i have a packard bell easynote, not sure of serial number as it is not on the back of the laptop.
Expert:  Alex G replied 4 years ago.

You might not need the validation code to perform a recovery

Try pressing F11 during boot. As soon as you turn on the computer keep pressing F11. That might boot it into the automatic recovery process.

 

If that doesn't work I am going to need at least a model # XXXXX go forward.

Customer: replied 4 years ago.
F11 does not work however I have serial number it is : 105945030386
Expert:  Alex G replied 4 years ago.

Have you replaced this hard drive before? Try pressing the F11 key repeatedly once you see the Packard Bell logo. Sometimes it is difficult to get into the recovery mode.

 

Do you have the windows Vista Installation DVD?

Customer: replied 4 years ago.
F11 is no good the hard drive was mistakenly formatted and i downloaded copy of XP in error. I have Packard Bell recovery however it asks for validation code when i try to re-install recovery disk
Expert:  Alex G replied 4 years ago.

Sorry it took so long for a response but it is going to be very difficult to restore this computer without a validation code.

 

The Packard bell master disk checks a special part of the hard drive for hidden information. If this hidden information isn't there then it asks for a validation code. If you want to want to use the master disk your going to have to "tattoo" this hard drive with that special information and to bypass the validation code. Here is a link that may help you do this. It is a very long and tedious process that may not even work correctly as this is an XP machine. Unfortunately Packard Bell doesn't exist in the US anymore making it extremely difficult to repair.

 

http://uktsupport.ipbhost.com/index.php?showtopic=7391


I would try entering in your serial # XXXXX the validation code.

 

If this doesn't work unfortunately i think your best bet might be to acquire a Windows Vista CD. Remember you do not need to purchase a copy of windows vista you only need the installation media as the CD-KEY is printed on a sticker on your computer. If you cannot find a friend with a copy you might want to check ebay.

 

Good luck. Please let me know how you make out and if I can help any further.

 

I was just doing some more research and i found these codes

 

PB98 or PBE98

 

Try entering them also

 

Please let me know how you make out as I really want to solve this problem.

Expert:  Alex G replied 4 years ago.

I also just read somewhere that this code is a 5 letter code near the serial #.

 

So I would check by the serial # XXXXX try entering in any set of 5 digits and see if the master disc will accept it.

Expert:  Alex G replied 4 years ago.
Just wanted to know how you made out. Im just really curious if I solved your problem. If I did please hit the accept button as I do not get paid if you do not accept.
Customer: replied 4 years ago.
no solution yet tried above, just ordered copy of vista will try that and if it works i will accept your answer.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.