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Christopher Bessler
Christopher Bessler, Computer Engineer
Category: Computer
Satisfied Customers: 1701
Experience:  21 years troubleshooting PC/Server/Printer and network
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How do I send an email to multiple recipients in one bcc

Customer Question

How do I send an email to multiple recipients in one "bcc" line, instead of having to enter one email address per line?
Submitted: 6 years ago.
Category: Computer
Expert:  Christopher Bessler replied 6 years ago.
You can separate the email addresses witha semicolon.

emailaddress@...com; emailaddress2@...com

etc.

That way you can put as many addresses as you want on the same line.



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Customer: replied 6 years ago.
I've tried that...let me try again...i'll be back
Expert:  Christopher Bessler replied 6 years ago.
No problem. Let me know.

Customer: replied 6 years ago.

Tried it...won't work...here's the error:

 

"An error occurred while sending mail. The mail server responded: 5.5.2 RCPT TO syntax error. Please check the message recipients and try again."

Expert:  Christopher Bessler replied 6 years ago.
That means that there is something wrong in the list of email addresses, or there is an extra space.

Send a test email.

Type in an email adress that you know for certain works, then a semicolon, then a space, then another email address you know works correctly.

Let me know the results.




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Thank you for your question. If my answer helped at all, please accept. Positive feedback and/or a bonus is always greatly appreciated!
Customer: replied 6 years ago.
ok...
Expert:  Christopher Bessler replied 6 years ago.
I will be here.
Customer: replied 6 years ago.

same error message...won't work

 

Expert:  Christopher Bessler replied 6 years ago.
Do you get the same error message when you send to a single address?

Can you copy and paste in here what you are typing into the to field with multiple addresses?

Customer: replied 6 years ago.

no

 

[email protected];[email protected];[email protected]

 

Expert:  Christopher Bessler replied 6 years ago.
I found a forum which stated taht this error has a bug fix in later version of Thunderbird. It is at least a possibility.

What version of Thunderbird do you have?

Also, has this ever worked?

Customer: replied 6 years ago.

version 2.0

 

we just switched to thunderbird 6 months ago; we have not been able to send multiple emails since we've implemented thunderbird. I could do it on outlook before we switched.

 

is it version 3 i need to download?

Expert:  replied 6 years ago.
Yes. please do so. You can get it here:


http://www.mozillamessaging.com/en-US/thunderbird/


Let me know if there is still a problem.



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Christopher Bessler and 5 other Computer Specialists are ready to help you
Customer: replied 6 years ago.
downloaded version 3; tried to send email...won't go...same error
Expert:  Christopher Bessler replied 6 years ago.
Were there any error in the installation?

Customer: replied 6 years ago.
none that i am aware of...it didn't indicate anything while downloading
Expert:  Christopher Bessler replied 6 years ago.
Past the download, did you run the installation?

Customer: replied 6 years ago.
yes
Expert:  Christopher Bessler replied 6 years ago.
So right now it is reporting Thunderbird 3 in the Help > About?

Customer: replied 6 years ago.

yep

 

Expert:  Christopher Bessler replied 6 years ago.
OK. I am sorry. I am out of ideas. I am going to have to opt out in favor of other experts who might have better ideas.

Expert:  Christopher Bessler replied 6 years ago.
I have opted out. Another expert should pick this up quickly.
Customer: replied 6 years ago.
i'm just surprised at this issue...surely i am not the only one who has tried to send to multiple emails...
Expert:  Christopher Bessler replied 6 years ago.
You're not. That is why I am opting out. It seems like it should be a simple issue.

Just give it a few minutes. Another expert will pick this up.

Customer: replied 6 years ago.
Thank youSmile
Expert:  Christopher Bessler replied 6 years ago.
No problem.
Customer: replied 6 years ago.

We weren't able to find a solution to my question; however, there was alot of time spent on it, so it's ok to charge me the $18. Thanks. XXXXX!

Customer: replied 6 years ago.
However, today I re-booted my computer after installing Thunderbird 3 and was able to send a mass email by changing all semi-colons to commas and it worked! Happy New Year to me!
Expert:  Christopher Bessler replied 6 years ago.
Great news! Hope I helped!