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sunnyDmaster
sunnyDmaster, Computer Support Specialist
Category: Computer
Satisfied Customers: 816
Experience:  3+ year experience in computer and software field.. Computer Guru
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Hi. My computer screen keeps going blank white. I have

Resolved Question:

Hi. My computer screen keeps going blank white. I have tried going to Tools - Internet Options
etc with no success (although I'm not 100% sure what I'm doing when I get there). I've also tried Task Manaager with no success.

When the screen is blank, the only way I can move to another page is to use the key with the windows logo.
Submitted: 4 years ago.
Category: Computer
Expert:  sunnyDmaster replied 4 years ago.
Hi,

What website you are trying to open?? Does it happen for all website?
Customer: replied 4 years ago.
It seems to happen ramdomly.
Expert:  sunnyDmaster replied 4 years ago.
might be that page is blank.. please tell me the link of the blank page so that I can check it with my system..

Otherwise you can try mozilla browser to check if this is a browser problem.. please download the mozilla browser from the folllowing link..
http://www.mozilla.com/en-US/

Good Luck
--------------------------------
If this helped please ACCEPT and give a Positive Feedback..
Ask me again if you need more assistance.. If you are not happy with my answer, please contact me!
Customer: replied 4 years ago.
Not sure what you mean when you say "link" as the page is completely blank other than "Internet/protected mode: On: which is located at the bottom of the page.
Customer: replied 4 years ago.

it's gone white 3 times since I initially contacted you.

 

Also sometimes there is a yellow bar at the top of the page that says something about ActiveX. I try to follow the directions that are provided....but that doesn't work either.

Expert:  sunnyDmaster replied 4 years ago.
First, disable all pop-up killers if you have installed any. If this does not help, see:
http://support.microsoft.com/default.aspx?kbid=281679

Abstract of that article follows:
For Windows 2000/XP: Login as Administrator or an account with Admin Privileges

1. Click [Start] [Run] type: (Press Enter after each command)

regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i Shell32 [For Windows XP]
regsvr32 oleaut32
regsvr32 actxprxy
regsvr32 jscript
regsvr32 vbscript

2. Restart Windows
3. Open Internet Explorer, Tools, Internet Options, Programs. Choose Reset Web Settings

NOTE: Many users have reported that extracting a new copy of Oleaut32.dll file [98/ME] solves this problem. If this does not solve the problem, try IEFix


Good Luck
--------------------------------
If this helped please ACCEPT and give a Positive Feedback..
Ask me again if you need more assistance.. If you are not happy with my answer, please contact me!


Customer: replied 4 years ago.

I do not know how to login as Administrator or an account with Admin privileges.

 

When I click start, there is no "run"

 

I'm on Windows Vista

Expert:  sunnyDmaster replied 4 years ago.
Press "Windowkey+R" together, it will open run window.. Then follow the same steps given in last reply..

Good Luck
Customer: replied 4 years ago.

I did the window + R thing. All I got was "Open"

 

"Run" was not there or under "Browse"

Customer: replied 4 years ago.

Ok.. I finally noticed "Run" at the top of the box.

but when I tyle in the commands, I get a message that say I need to check somthing else.

Expert:  sunnyDmaster replied 4 years ago.
Just check whatever they ask for..
sunnyDmaster, Computer Support Specialist
Category: Computer
Satisfied Customers: 816
Experience: 3+ year experience in computer and software field.. Computer Guru
sunnyDmaster and 4 other Computer Specialists are ready to help you
Customer: replied 4 years ago.
I think it's fixed! Thank you so much!
Expert:  sunnyDmaster replied 4 years ago.
Thanks great news..

Enjoy
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If this helped please ACCEPT and give a Positive Feedback.. Bonus will be highly appriceiated..

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