How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kevin Your Own Question

Kevin
Kevin, Computer Systems Analyst
Category: Computer
Satisfied Customers: 2054
Experience:  Microsoft Certified Professional (MCSA, MCP) Technician with over 20 years of PC experience.
Type Your Computer Question Here...
Kevin is online now
A new question is answered every 9 seconds

How can I connect my toshiba color tv to my dish network satellite.

Customer Question

How can I connect my toshiba color tv to my dish network satellite. I do not have a remote control for the tv th model number is XXXXX
Submitted: 4 years ago.
Category: Computer
Expert:  Kevin replied 4 years ago.

Hello and thank you for using JustAnswer. My name is XXXXX XXXXX I will be assisting you today.

 

Can you supply the model number of your dish network receiver and do you have a remote for it?

Customer: replied 4 years ago.
Model number is XXXXX and I have a remote for it
Expert:  Kevin replied 4 years ago.

Okay, thank you.

 

There are two ways to connect the receiver. One is with a coaxial cable, which is the same kind you would use for cable TV. This is the easiest method. The coaxial cable will work on channel 3, like you are trying to set up. This is what it looks like:

 

graphic

 

If you would like to use the any other type of cable (like the 3 part red/white/yellow) to connect the Dish receiver, on your TV you will have to be able to access 'Video" mode. To enter video mode, at the front of your TV is the TV/Video button. Press this until you see the image from your receiver. It may need to be pressed more than once, depending on where you have the cables running in to your TV.

 

Here is an image:

 

graphic

Customer: replied 4 years ago.
I've trtied this coaxial method and it is not working. I need the video mode to view dvd's and vhs tapes
Customer: replied 4 years ago.
I've trtied this coaxial method and it is not working. I need the video mode to view dvd's and vhs tapes. I have no trouble connecting other tv brands to the receiver. Is there something in the menue format that has to be changed or corrected?
Expert:  Kevin replied 4 years ago.

That is probably it - the TV does have to be in cable mode as opposed to TV mode. Here is how to change it with the buttons on the TV:

 

  1. Power the TV on (leave on channel 3)
  2. Press the Menu button repeatedly until you get to the Setup screen
  3. Once in the setup screen, press the ADV button until TV/Cable is highlighted
  4. Use the + and - button until you get the picture from your receiver

This should do it...

Customer: replied 4 years ago.
I've tried all of the settings on the TV/Cable selector (TV,STD,HRC,and IRC) and still no picture from the cable. Are ther other settings that should be selcted from the menue?
Expert:  Kevin replied 4 years ago.

Checking this for you right now...just another minute or two.

Expert:  Kevin replied 4 years ago.

You are doing everything correctly - just to be certain on the connections, in the following image, can you doublecheck that the tv cable is connected to the yellow highlighted one and the satellite input is connected to the one on the right please? Thank you...

 

graphic

Customer: replied 4 years ago.
Did you get my last reply?????
Expert:  Kevin replied 4 years ago.
I must be missing something - the last one I had was asking to doublecheck to plugins on the back of the receiver - did you get that one? It is the last one showing in the post...
Customer: replied 4 years ago.
I have connected all cables securely as instructed. As a mattrer of fact, I connected another TV to the receiver and the picture came through perfectly!
Expert:  Kevin replied 4 years ago.
Can you try connecting your VCR to the coaxial input on your tv and see if you get a signal? I am wondering if the input may not be working properly...
Customer: replied 4 years ago.
I'll try that.
Customer: replied 4 years ago.
I connected the coaxial cable from my DVD PLayer to the TV and I did get a signal. Video and Audio.
Expert:  Kevin replied 4 years ago.

Can you try the satellite receiver again on channel 14 and 65 on your television?



Edited by Kevin N on 12/18/2009 at 9:36 PM EST
Expert:  Kevin replied 4 years ago.
Let me modify this a bit - can you change your TV back to TV mode instead of cable? If your TV does not have a 3/4 switch on the back (it doesn't, according to the manual), the receiver needs to broadcast in UHF mode - these are channels 14-69 on your TV. One of these (23?) should work.
Kevin, Computer Systems Analyst
Category: Computer
Satisfied Customers: 2054
Experience: Microsoft Certified Professional (MCSA, MCP) Technician with over 20 years of PC experience.
Kevin and 7 other Computer Specialists are ready to help you
Customer: replied 4 years ago.

I switched to the TV mode and tried channels 14-69 again with no results. There are only 3 connections in the rear of the TV. Three coaxials, red, white and yellow, and one for the antenna.

 

Expert:  Kevin replied 4 years ago.

Are you conecting the receiver through the Antenna coaxial connection?

Customer: replied 4 years ago.
Yes, through the antenna connection. Just one cable. Is this correct?
Expert:  Kevin replied 4 years ago.
That's it - out of curiosity, what are the names of the other 3 coaxial connections?
Customer: replied 4 years ago.

Yellow-Video

White-Audio, L/Mono

Red-Audio R

Customer: replied 4 years ago.
There's also an S-Video receptical in the rear.
Expert:  Kevin replied 4 years ago.

I am completely out of ideas - let me opt out to open this up to some others. Maybe they are aware of something I am not.

 

I will keep researching this and watch the post to make sure this gets taken care of for you.

Customer: replied 4 years ago.
wiillyou please inform the specialist who are taking over what we have tried thus far?
Expert:  Kevin replied 4 years ago.
They will be able to see everything that we have done on this post...
Customer: replied 4 years ago.
Thanx for your help. I eventually had to connect my TV directly to the satellite receiver using the RCA color coded cables.
Expert:  Kevin replied 4 years ago.
Great - I am glad things worked out. Have a great day Bill!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.