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Hello keeps have tried several things to fix...etd control

 

Customer Question

Hello keeps have tried several things to fix...etd control center has stopped working....touch the mouse pad and it crashes computer...help please
lost restro disk thank you Toni

 

Optional Information:
Computer OS: Windows Vista
Browser: IE

Already Tried:
tried getting drivers ...restore several times says setup exe bad got windows 7 download wouldnt let me install says cant upack the box 1 or something like that

Submitted: 1213 days and 8 hours ago.
Category: Computer
Value: $18
Status: CLOSED
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Expert:  Brad replied 1213 days and 2 hours ago.

ETD Control center?

What is the make and model of the computer. What was the last thing that you downloaded on it? How old is the computer? Setup exe is bad in what application?

 

 

Customer replied 1213 days and 1 hours ago.

hello brad, gateway m-6864fx laptop. Not sure what was downloaded last. The computer is about a year old.. thought maybe i could download new drivers for touchpad

that was setup.exe, I took the touchpad software out so it woudnt crash my computer.

but it still is if you touch the touchpad ? sorry i realize this might not be enough information best i can give you thanks for your help ToniSmile vista os

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Expert:  Brad replied 1212 days and 4 hours ago.

Does the computer get hot in area of the mouse pad?

If you are not using the mouse, how are you moving the pointer?

Where did you get the drivers?

 
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