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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11189
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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I have error webcam driver open fail . I have a Gateway laptop

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I have error "webcam driver open fail". I have a Gateway laptop M-6335 that came with Chicony webcam. Windows says webcam is working. Gateway says driver is current. I have also tried reinstalling. Help. What else can I do to fix this problem?

Hello. I can assit you with your question. I just need some additional information.

 

What operating system are you running on your computer?

 

Where did you get the software that you installed for the camera driver?

Customer: replied 6 years ago.

Vista Home Premium

It came with the computer

I got the error recently, but did not use much before

The first thing I would recommend doing is uninstalling the software related to the webcam, as you had suggested as a possiblilty. Also, if you recently installed webcam related software that could be conflicting with the original software, remove that as well.

 

Then go to the following link for the latest software for the camera from Gateway:

 

http://support.gateway.com/support/drivers/getFile.asp?id=21936&dscr=Chicony Webcam Driver Package - Windows 32-bit/64-bitVersion: Webcam Driver 6.2.218.0524, Camera Assistant 1.7.050.1029

 

Please let me know how you make out with that so we can determine how to proceed.

 



Edited by XXXXX XXXXXnigan on 12/12/2009 at 6:02 PM EST
Michael Hannigan and other Computer Specialists are ready to help you
Customer: replied 6 years ago.
I see the webcam toolbar on my desktop for a second then it disapears. do you have any ideas? I can try to uninstall & restall again.
Customer: replied 6 years ago.
OK- thanks for your help. It is working!

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