here is the subscription key (license?) for my purchased download renewal; I can't get to any part of the version I have installed, only the Norton 188.8.131.52, I found on some site.
key code XWFC7M46GWWMP9YYWCK
If it did not help, please let me know instead of leaving a Negative Feedback.Positive Feedback and BONUS are always appreciated.
Yes, and I told you that the first site, with "geek" in the link would not open or reply.
Therefore, no way could I go to the second step and open the download. all instructions begin by asking me to open my installed program. Now you have instructed me to uninstall Norton. I could not obtain Norton Removal Tool at the"geek" site, nor could I open the file with that title that I had downloaded earlier. That's why I am not one inch closer to either--uninstalling Norton or downloading the renewal files.
If you are talking about going to their web site and opening a case, I have already done that unsuccessfully. I have a receipt for my 54 dollar renewal, and no reply has come to my efforts to get them to download it. Right now, they say they are sending another downloader, and I clicked ok, but they have nothing showing of it on my screen or tray?
I'm tempted to accept and pay, just to get off this hopeless track. Nothing you have suggested has completed the task of getting my download, and right now, all I have is a complete removal of all Norton product. I tell you the problem is having no one to get to Norton directly for me and get that download or tell me where it is! I have gone to every site that is offered to the wretched customers who depend up these programs and gotten no results whatsoever. I"ve had computers since 1988, and Heaven knows, I've learned to be patient. But this is ridiculous.