My canon mx310 printer alarm is flashing and I am getting a 5800 code? Please advise
Error 5800 means the waste ink absorber is full. what is the exact model, is it a pixma or what?
It just says mx310 can I replace the ink absorber?
The waste ink error is based upon time instead of actual volume in the tank. You can reset the counter by the instructions below.
Waste Ink Counter Reset.(1) Turn off the printer. (2) Press and hold the STOP/RESET button, then press and hold the POWER button. (3) Release the STOP/RESET button, Next press and release the STOP/RESET button two(2) more times insuccession. Note: you are still holding the POWER button). The printer's carriage will "reset" or move momentarily. If the above was properly performed the printer will enter the "Service Mode". (4) Press the STOP/RESET button 4 times, this will select the clear waste ink counter function. The lamp will alternate (change) color with each key press. 1. Service/Factory test printout, including ink sensor check. 2. EEPROM - Info printout. 3. EEPROM - Initialization.4. Reset the Waste ink counter.5. Printer model setting. (More selections beyond this point - However it is best leave them unaltered - You have been warned!) After selecting the desired mode (eg 4), press the POWER button to "set" the change, and return to the top of the function selection menu. Press the POWER button again to restart the printer.
Thanks but its now stuck in the service mode?
click the power button twice
ok i did but now the power has turned off
Tap the power button again and see what it says when it comes back on.
did that now I am back to where I started alarm light blinking and it says check printer?
same 5800 error?
yes, I went through the reset one more time now it says service mode idle?
go ahead and hit the power button a few seconds apart till the machine goes off all the way and comes back on.
did that still the same as before alarm light flashing check printer 5800 code?
Doing some more looking, is it possible it might be a error 5B00 instead of 5800?
You know it does kind of look like a B
That is a different error. I found that one on Canon's website. Below is exactly what canon says.
Issue: ERROR LCD: Error Code 5B00
Solution: The MX310 may require repair
Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.
Find a Service Location
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
If your printer is no longer under warranty :
So we may better assist you, please make sure that you can access your Canon product and have the following information available when you call:
We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.
Thanks so much for all your help I really appreciate it. Happy Holidays
No Problem, If I have answered your question to your satisfaction please click ACCEPT so I can receive credit for my work. Thank you.
10 plus years of work experience with Windows, networking, pc and laptop hardware, MS Office