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RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9526
Experience:  5+ Years in IT, BS in Computer Science
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Morning, my acer one laptop internal speakers are not working

Customer Question

Morning, my acer one laptop internal speakers are not working just now. how do I fix it?
Submitted: 4 years ago.
Category: Computer
Expert:  RPI Solutions replied 4 years ago.
Hi,

If you plug in headphones or external speakers do they work?

Thanks,
Rob
Customer: replied 4 years ago.
external speakers or headphones work fine
Expert:  RPI Solutions replied 4 years ago.
Hi,

Ok that's what I figured. If that's the case then the internal speakers are dead and will have to be replaced to fix the problem. I don't know if your laptop is still under warranty but it would be covered if so.

Thanks,
Rob
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9526
Experience: 5+ Years in IT, BS in Computer Science
RPI Solutions and 9 other Computer Specialists are ready to help you
Customer: replied 4 years ago.
Mr. Preston, it appears that my external speakers and head phones are not working well either. to me it sounds like a soft ware problem. when the External speakers are connected it sounds like the music is buffering. It plays garbbled and skips ( if you will). Can you help me ? or offer suggestions.Customer!--Session data-->
Expert:  RPI Solutions replied 4 years ago.
Hi,

If that's the case then it could be that the internal sound card has gone bad, though I still think the speakers are as well.

Thanks,
Rob
Customer: replied 4 years ago.
thank you. I will try and replace the card first.
Expert:  RPI Solutions replied 4 years ago.
Ok

Rob

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