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Ask Anthony Brewster Your Own Question

Anthony Brewster
Anthony Brewster, Consultant
Category: Computer
Satisfied Customers: 5365
Experience:  MICROSOFT PC SAFETY, WINDOWS LIVE ONECARE, WINDOWS GENUINE, & I.T. SPECIALIST
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My dell media experience does not work anymore. Was ther a

Resolved Question:

My dell media experience does not work anymore. Was ther a time limit to upgrade, or do I have to purchase the dvd player on dell media experiance for further use? I tried to reinstall from the disc that came with the computer but that does not help. What is the anser? I cannot play a dvd on my computer.
Submitted: 7 years ago.
Category: Computer
Expert:  Anthony Brewster replied 7 years ago.
Hello, are you running XP, Vista, or Windows 7?
Customer: replied 7 years ago.
windows xp home addition
Expert:  Anthony Brewster replied 7 years ago.

Thanks. So if I understand you correctly, you can NOT play any DVD what-so-ever using the DVD/CD-ROM that came with your unit right?

 

Can you play CDS?

Customer: replied 7 years ago.
Did not try today,
Expert:  Anthony Brewster replied 7 years ago.

Thanks. Try this Microsoft Fix It Tool first.

 

 

http://support.microsoft.com/gp/cd_dvd_drive_problems

 

 

After you run this and it does its thing, try to use your dvd player again. Also try opening it with Windows Media Player if you can as well.

 

 

BEST OF LUCK!
GOD BLESS!

 

:)

Anthony Brewster and 3 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
Seems to be working fine now. Thanks
Expert:  Anthony Brewster replied 7 years ago.
Your Welcome!


:)