Login|Contact Us
Question and Answer

Computer

Ask a Computer Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

how do i restore my toshiba equium to factory settings, i have

 
Ryan H's Avatar
  • Answered by:Ryan H
  • Computer Support Specialist
  • Positive Feedback: 98.5 %
  • Accepted Answers: 1741
Verified Expert
in Computer

Recent Feedback

Positive
Excellent job.
Positive
this is the first time i ever used this service and couldnt be more happy. He...
Positive
I do not know if it has been helpfull but sounds good will have to turn this...
Positive
Good advice and straight forward
Positive
Thank You Ryan
Positive
Ryan was helpful and pleasent
Positive
Ryan was polite, efficient, and persistent, which was what was needed to solve...
Positive
I hope we can continue, tomrrow
Positive
Could not answer my problem

Customer Question

how do i restore my toshiba equium to factory settings, i have just got out my boot disc but it seems to be empty? please help

 



Already Tried:
my boot disc is empty and i need to restore my laptop toshiba equium 200 196. think i AM on vista? not sure how to check my son messes with it?

Submitted: 1235 days ago.
Category: Computer
Value: £13
Status: CLOSED
Picture
Expert:  Ryan H replied 1235 days ago.

Try this:

When the computer turns on immediately press the "0" key and hold it. It should bring you to a recovery screen allowing you to restore to default.

Let me know if that doesn't work.

Thanks!

Customer replied 1234 days and 23 hours ago.

i am just trying again, it made a loud beep bepping noise when it started and i let go! so now it is loading up as normal, i will wait shut down and try again.

Picture
Expert:  Ryan H replied 1234 days and 23 hours ago.

Ok, If that doesn't work, what kind of recovery CD do you have? What does it say on the front?

Customer replied 1234 days and 23 hours ago.

when i press o it gives me the option of f2 for set up or f12 for boot menu, this only gives me the option to clivk set up. it says built in cd/dvd lan, built in HDDI toshiba MK8037GSX-(s1). it this what i need ?

Picture
Expert:  Ryan H replied 1234 days and 22 hours ago.

You need to hold down ZERO "0" not "o"

Customer replied 1234 days and 22 hours ago.

ok i held down zero till it beeped again.....the only option was the f2 or f12 neither takes me to default screen

 

Picture
Expert:  Ryan H replied 1234 days and 22 hours ago.

Ok, do you have a Restore or Windows CD?

 
Tweet

12 Tech Support Specialists are Online Right Now

Ask Your Question Now
Computer Questions Date Submitted
I have Windows XP. I do not know, which outlook I have. 4/10/2013
We have used Quicken for years; a few days ago my wife received 4/10/2013
My computer is very slow opening up and then a little window 4/10/2013
Trying to log into my eBay account; had difficulty with iPad, 4/10/2013
I saved an html from the web. It saved as a chrome html. I 4/10/2013
why cant i order from our harware supplier online? i can do 4/10/2013
I use a PHONAK ComPilot to connect the computer to my hearing 4/10/2013
My company had a recall 3 years ago and it still comes up whenever 4/10/2013
RA-hs 4/9/2013
Every time I download adobe 11 plugin I start getting cascading 4/9/2013
RSS
Next 10 >
Ask A Tech Support Specialist
Type Your Computer Question Here...
characters left:

Top Computer Experts

See More Tech Support Specialists

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Tech Support Specialist

Get a Professional Answer. 100% Satisfaction Guaranteed.
125 Tech Support Specialists are Online Now
Type Your Computer Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC