wher can i take my HP laptop to get it fixed? it keeps rebooting.
Computer OS: Windows XPBrowser: IE
it won't let me do anything.
Since when this is happening?
the accept button is not working.
You will get the accept button enabled after you get the answer.
So please answer my questions,
since when this is happening?
while restarting press and tap F8 key, does it brings the advanced menu to the screen, if yes, choose safe mode.
This started about 3 months ago. i just don't use that laptop. ok, im trying safe mode.
Ya try the safe mode and tell me if you can.
it says to select the operating system to start: which is windows xp. When i tried this it started rebooting again. at the bottom of the screen : for troubleshooting and advanced startup options, press f8.
Reboot the system again and tap F8 while its starting, it will bring the "advanced menu options", please try it again.
ok. i'm at Advanced Options Menu
choose last known configuration, see if you can log into windows normally.
i tried last known good configuration. it started rebooting again.
Ok restart again with F8 tapping.
When advanced menu appears, choose safe mode, reply here for further instructions.
Can you log in, in safe mode?
no, it shut down. i tried again but the same thing happened.
We need to repair the operating system.
Do you have the installation disc?
Very nice. Insert the disc in CDROM, reboot the pc and follow the instruction in this link to repair the system, it will resolve the issue: http://michaelstevenstech.com/XPrepairinstall.htm#RI
Let me know how it goes.