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My computer does not recognize my Maxtor external hard drive.

 
Jerry Hannell's Avatar
  • Answered by:Jerry Hannell
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Customer Question

My computer does not recognize my Maxtor external hard drive. I have misplaced my disk that came with the unit. What can I do?

 

Optional Information:
Computer OS: Windows Vista
Browser: Other

Already Tried:
Maxtor easy manager to check if outside drive is on. There is no response.

Submitted: 1314 days and 8 hours ago.
Category: Computer
Value: $9
Status: CLOSED
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Expert:  Jerry Hannell replied1314 days and 4 hours ago.

hello sir,

 

please go to your computer management

(right click on your computer icon on your desktop)

 

select computer management. go to storage >> disk management

 

if your harddisk is not initialized, please initialize it by right clicking on it. if it does not have a letter, you can assing a letter from the disk management section.,

 

i hope that helps,

if you need to ask questions, or if this does not help for any reason, just hit "reply" and i will be happy to assist your further

Regards

 
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