Computer OS: Windows XPBrowser: Firefox
2 different register fixes
clear catch, cookies
uninstall & reinstall flash player
download updated firefox
download updated Java s
Hi,Please download, run and install the standalone Flash Player package for Firefox and IE using the following links:For Firefox:http://tinyurl.com/y5nsbgFor Internet Explorer:http://tinyurl.com/544drwDone that, check if this resolves the issue all right. If not, could you clarify if you are using Norton, by any chance?Regards
Certified Computer/Networking Support Specialist.
ok, I downloaded the flash player with the link you provided, but I already have that. Yes I do have Norton. I turned it off and it seemed to correct the problem with the shutterfly and webkinz websites. But not youtube.
As expected, Norton does tend to have compatibility issues at times; now, please carry out a clean uninstall of Norton in your system by downloading the Norton Removal Tool, using the following link: http://majorgeeks.com/downloadget.php?id=4749&file=15&evp=242a1882161556089131482b8e4a8e42 Done that, run the tool to look for and remove any traces of Norton present in your system, restart, and reinstall the program; check if this resolves the issue all right. Keep me posted. Regards