Recent Feedback
The JavaScript for this page failed to load correctly. ~ShutterflyHello, you either have JavaScript turned off or an old version of Adobe's Flash Player. ~You TubeGreen screen on WebkinzI have downloaded the latest flash player. I have check and the java script is turned on and is updated. I cleared my catch & cookies.I have both IE 8 and the latest firefox on my computer. I usually use the fire fox but the problem exists on both browsers. ~Angi
Optional Information: Computer OS: Windows XPBrowser: Firefox Already Tried: 2 different register fixes clear catch, cookies uninstall & reinstall flash player download updated firefox download updated Java s
Hi,Please download, run and install the standalone Flash Player package for Firefox and IE using the following links:For Firefox:http://tinyurl.com/y5nsbgFor Internet Explorer:http://tinyurl.com/544drwDone that, check if this resolves the issue all right. If not, could you clarify if you are using Norton, by any chance?Regards
Experience: Certified Computer/Networking Support Specialist.
ok, I downloaded the flash player with the link you provided, but I already have that. Yes I do have Norton. I turned it off and it seemed to correct the problem with the shutterfly and webkinz websites. But not youtube.
As expected, Norton does tend to have compatibility issues at times; now, please carry out a clean uninstall of Norton in your system by downloading the Norton Removal Tool, using the following link: http://majorgeeks.com/downloadget.php?id=4749&file=15&evp=242a1882161556089131482b8e4a8e42 Done that, run the tool to look for and remove any traces of Norton present in your system, restart, and reinstall the program; check if this resolves the issue all right. Keep me posted. Regards