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Which password XXXXX want to reset is it the bios poweron or the windows login password.
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please restart the computer and tap down the F8 key until the 'Windows Advanced
Options' menu comes up, select 'Safe Mode' ...when the logon screen comes up, is
there a Administrator account present?
logon to the Administrator account, go to Start > Run, and type in control
userpasswords2 in the dialog box that comes up. In the 'User Accounts' window that comes up, highlight your own user account and
click the 'Reset Password' option at bottom, leave both of the password XXXXX
blank when prompted and click 'Ok'. Restart your system normally now and check if you can login to your account all