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lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5962
Experience:  Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
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My Paypal account is in some language that I am ot familiar

Customer Question

My Paypal account is in some language that I am ot familiar with also I have a charge I am trying to figure out Pls advise how to get my account back to English
Submitted: 5 years ago.
Category: Computer
Expert:  lifesaver replied 5 years ago.
HiCustomer

Thank you for asking your question

Just view this tutorial.Its a flash video and will demonstrate how to change language.

http://www.123marbella.net/support/flash-tutorials/paypal-edit-language-timezone.html

Hope this helps.
Customer: replied 5 years ago.

I cannot get my paypal in a language I understand in order to change it

Expert:  lifesaver replied 5 years ago.
Can you login to your paypal account?

Please login and let me know when you are there.
Customer: replied 5 years ago.
When I try and log in to my paypal account it comes up a different language that I cannot understand so u see my problem in changing it. I do not understand the format when I log in so I can try and work with it.
Customer: replied 5 years ago.
I am logged into my paypal account nowhowever it is still in a language other than english
Customer: replied 5 years ago.
I am logged in to paypal but it is not english
Customer: replied 5 years ago.
I have been buying my animals their flea meds etc out of the country. I have done this in the past and never ran into this problem I also was on line paying my bills when I notice a strange amount being chg to my account from pay pal this is how I discovered this to begin with
Expert:  lifesaver replied 5 years ago.
Sorry for the delay.

Got cut off.


LEts do it with pictures.

Login.

Click on language preference after clicking on profile.

Check this picture.

graphic
Customer: replied 5 years ago.
Ok I am logged in however it is not in english and I do not understand the language
Customer: replied 5 years ago.
I do not get english so I cannot get a picture I have tried and tried I can log in but as always it gives me a different language
Expert:  lifesaver replied 5 years ago.
Ok.

After logging you will be in profile tab.

Maybe another language.

graphic

Go to profile tab,

graphic
Customer: replied 5 years ago.
I have tried everything on this paypal and cannot get english and it keeps going to a page with cards listed (not in english)
Expert:  lifesaver replied 5 years ago.
I am sorry but it is impossible to help further.

May be some communication problem.

You really need to watch the video and follow steps.

http://www.123marbella.net/support/flash-tutorials/paypal-edit-language-timezone.html

Else i am out of ideas.

Also what you can do is create a new free paypal account .The options will be English.Compare both accounts and it will be easy.


OR

you can call paypal support to change the preferences.

1-402-935-2050
(a U.S. telephone number)

4:00 AM PST to 10:00 PM PST Monday through Friday
6:00 AM PST to 8:00 PM PST Saturday and Sunday

Also i am keeping this question open for other experts.

Thanks.

Edited by PC mechanic on 10/29/2009 at 12:24 PM EST
Customer: replied 5 years ago.
I will try this and see what happens I tried to use the picture and hit on the name I thought was profile and all it does is take me back to same old crap

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Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.