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RPI Solutions, Support Specialist
Category: Computer
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Experience: 5+ Years in IT, BS in Computer Science
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why does my laptop say drive D s corrupted and unreadable

Customer Question

why does my laptop say drive D: s corrupted and unreadable?

Submitted: 4 years ago.
Category: Computer
Picture
Expert:  RPI Solutions replied 4 years ago.

Hi,

Most likely because the partition has become corrupted.

Is drive D:\ a seperate hard drive from the C:\ drive or just a seperate partition on the same drive?

Rob

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Customer: replied 4 years ago.

Don't know it is a dell laptop they built it and i bought it

 

Customer: replied 4 years ago.

What can be done to fix it if anything and should I contact Dell to have them fix it or can I do it?

Expert:  RPI Solutions replied 4 years ago.

Hi,

If it's a laptop then that means the D:\ drive is part of the same hard drive so the partition is corrupt.

You need a program like this:
http://www.acronis.com/homecomputing/products/diskdirector/partition-recovery.html

If you don't want to pay you can do this:

(1) Reformat the drive using a quick format
(2) Download Recuva here: Click here
(3) Install Recuva, run it and do a scan of the drive
(4) Recover any files you need

Thanks,
Rob

RPI Solutions, Support Specialist
Category: Computer
Positive Feedback: 96.3 %
Satisfied Customers: 9507
Experience: 5+ Years in IT, BS in Computer Science
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Customer: replied 4 years ago.

Done what you said and reformatted the drive am now doing deep scan for any lost files i might need. can you tell me what the purpose of the D: drive is and how I pay you more than $18.00 for you help

Picture
Expert:  RPI Solutions replied 4 years ago.

D:\ is probably the recovery partition on your computer if you dont use it. Not really needed if you have recovery discs.

Rob

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