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lifesaver
lifesaver, Computer Software Engineer
Category: Computer
Satisfied Customers: 5962
Experience:  Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.
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The procedure entry_point_except_handler4_common could not

Customer Question

"The procedure entry_point_except_handler4_common could not be located in the dynamic link library msvcrt.dll"

What does this mean and how do I fix it?
Submitted: 7 years ago.
Category: Computer
Expert:  Santonu replied 7 years ago.
Hello,

Can you tell me if the error messege appears when you open Firefox ?



Thanks

Customer: replied 7 years ago.

 

 

YES

Expert:  Santonu replied 7 years ago.

Click Start-> Search-> Files and Folders

Click All files and folders in the left pane

Type the filename to find as dwmapi.dll

Click More Advanced Options

Select the first three check boxes, click Search

Let me know if it able to find the file named dwmapi.dll in the C:\Windows\System32 folder


Customer: replied 7 years ago.

 

 

NOT FOUND

Expert:  Santonu replied 7 years ago.
Click Start-> Control Panel-> Folder Options-> View tab

Under Hidden files and folders, select Show hidden files and folders

Click Apply and Ok

Now try to manually search for this file. Open My Computer

Open C drive, then Windows folder and then System32 folder. Select any file and qucikly press dw from keyboard

Let me know if you find any file named dwmapi.dll



Customer: replied 7 years ago.

 

 

NO

Expert:  Santonu replied 7 years ago.
In that case let me opt out to see if other experts can provide a solution.

You will receive an email notification when another expert join you.



Thanks
Customer: replied 7 years ago.

 

 

OK

Expert:  lifesaver replied 7 years ago.

Hi,

 

Please follow the steps in the link below to solve the issue.

 

http://support.microsoft.com/kb/324762

 

Thanks.

Customer: replied 7 years ago.
I am checking your solution - will return when I have done so.
Expert:  lifesaver replied 7 years ago.
Sure,take your time.
Customer: replied 7 years ago.
I am unable to find my Windows XP CD.
Expert:  lifesaver replied 7 years ago.
You should order a replacement disc from Microsoft,not only for the current problem but also keeping future in mind.

Replacement discs are pretty cheap around $10.

ALso you can get a disc from one of your friends and make a copy.

Anyway here's an alternative procedure.

http://answers.google.com/answers/threadview/id/168171.html


Hope you are successful this time.

Best regards.