Thanks for your advice, the disabling of Avast Antivirus actually worked. On to your question regarding Skype, I have tested the headset with skype but there are still a couple more issues.
- The audio settings (Micophone, Speaker, and Ringing) in the Skype's options is set to Cordless Headset
-The audio settings (Microphone, Voice, and Ringer output) in the CallCentral options is set to Cordless Headset and the Music and Media is set to the Realtek Audio.
The problems that I'm having are:
1) When I use the skype testing call service, the audio settings icon on CallCentral has to be pressed showing the microphone setting window to hear anything from Skype. Is this a programming error on Logitech's part?
2) The microphone volume is very low, adjust recording volume setting is greyed out on Logitech CallCentral settings.
Your help is greatly appreciated.
That is the correct headset, sorry the model number is XXXXX to be F-0399A. I will accept your answer and give you positive feedback upon your reply.
No problem about the delay. To answer your question:
I have windows xp professional 32bit, 5.1.2600 service pack 3 Build 2600.
Have all of the most recent updates.
I have attached some other information that might help you answer as well:
This shouldn't be so difficult to set this headset up. I will give you positive feedback and accept your answer on your service once this problem has been solved.
On the Tools menu in Windows Explorer, click Folder Options.
Click the View tab.
Under Hidden files and folders, click Show hidden files and folders.
Note To access Windows Explorer, click Start, point to All Programs, and then click Windows Explorer.
Now that that is done, start a search on the computer, by clicking start, and search..
type this in or copy and paste..
I think I might get a refund on this headset since it doesn't work really well. Recently what I have done is:
Uninstalled the Avast Antivirus and installed AVG antivirus and re-installed the Logitech CallCenter Program, the usb reciever and headset doesn't communicate.
Then I uninstalled AVG antivirus, and re-installed the Logitech CallCenter Program, the usb reciever and headset still doesn't communicate.
Does this headset setup work with any antivirus program?
I checked out the hidden wdma_usb file as mentioned in your last email and this is where I found the file. Couldn't find the .bak file.
With the Callcenter program - Should I use version 1.5 (on cd with the headset) or version 1.6 (the latest version on the logitech website. Thank again.