Can't run Windows live Messenger. Error code 80072f06.Uninstalled and reinstalled several times. No change. Can you help?
Computer OS: Windows VistaBrowser: IE
Added extra components:
Searched for answers.
are you able to visit secured websites? (https :// )
for example, are you able to visit:
can you please check your computer date
is it showing today's date? october 6, 2009
are you getting this error, when you try to login to your account?
(at least are you able to see the messenger program running ? )
yes - 80072f06
do you have any real time protection utility, like norton or mcafee?
norton 360 version 3
can you please turn it off (disable temporarily)
and then try to login to your msn account again.
Tried that before. But just tried it again and it still gives the same error code.
did you try to login with a different hotmail account?
(to make sure there is no problem with your current account )
It won't allow me to change the password. I can change the logon though. But still the same error code.
please open your messenger.
go to HELP / ABOUT
can you tell me the exact version of your messenger program
version 2009 - 14.0.8089.726
you are using the most recent version.
ok, please open your messenger again.
click on the FORGET ME link until there are no accounts recognized by the messenger program.
when done, enter your email address and password, and try to login.
Yes, I got rid of all my names, and logged in again but still got the same error message
hello again sir,It will be better for me to opt out, because I am out of ideas. Let me redirect you to another expert. If nobody opts in back, we can continue together again. Regards
so what do I do now?
please wait for an expert to opt in. Regards
hello! is anyone going to help?