For Online Computer Support, Ask a Computer Technician
are you able to visit secured websites? (https :// )
for example, are you able to visit:
can you please check your computer date
is it showing today's date? october 6, 2009
are you getting this error, when you try to login to your account?
(at least are you able to see the messenger program running ? )
do you have any real time protection utility, like norton or mcafee?
can you please turn it off (disable temporarily)
and then try to login to your msn account again.
did you try to login with a different hotmail account?
(to make sure there is no problem with your current account )
please open your messenger.
go to HELP / ABOUT
can you tell me the exact version of your messenger program
you are using the most recent version.
ok, please open your messenger again.
click on the FORGET ME link until there are no accounts recognized by the messenger program.
when done, enter your email address and password, and try to login.
so what do I do now?
please wait for an expert to opt in. Regards