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Ben M
Ben M, Computer Support Specialist
Category: Computer
Satisfied Customers: 329
Experience:  Computer Specialist 10 years of computer repair with 2 years of Tech Support Experience
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I have a Lenovo N500 laptop. Cursor is frozen. What to do

Resolved Question:

I have a Lenovo N500 laptop. Cursor is frozen. What to do?
Submitted: 4 years ago.
Category: Computer
Expert:  Ben M replied 4 years ago.
HelloCustomer

If you just want to restart the laptop.

Hold in the power button for about 10 seconds.

This will shutdown the laptop and you will be able to power it up.

Thank You,

Ben M
Customer: replied 4 years ago.

Do not have a problem powering up the unit. The cursor is frozen. I can get the screen with all the icons, and can even get into some programs by using the tab and arrow keys; but, the cursor will not move. This was my original issue.

Expert:  Ben M replied 4 years ago.
HelloCustomer

Try disabling the touch pad and enable again.

Here is the link with pictures:

http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-71738

Thank You,

Ben M
Ben M, Computer Support Specialist
Category: Computer
Satisfied Customers: 329
Experience: Computer Specialist 10 years of computer repair with 2 years of Tech Support Experience
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