Recent Feedback
how to get rid of "my start"
Optional Information: Computer OS: Windows VistaBrowser: Firefox Already Tried: running spybot,avg, looking in msconfig, regedit,add and remove programs
Hi,I presume you are referring to IncrediMail MyStart, which has been set as the homepage in your Firefox browser. If so, please open Firefox, then navigate to Tools > Options..., and under Main > Startup, set the 'When Firefox starts' option as 'Show a blank page' and apply the settings ..this should do it.Regards
It is My Start search bar. It has not taken over my home page. I just can't get rid of it. Also I used to have incredimail but do not use it any more and I uninstalled it
Okay ..now, please carry out the following steps in Firefox:1. At the Firefox address bar, enter about:config and press ENTER. A window that says your warranty may be voided if you continue will pop up. Go ahead and proceed. 2. A huge list will show up. At Filter: field, type keyword.url 3. You should see a Preference name of keyword.URL in the list. Double click it, a “Enter String Value” input box will appear. 4. Replace the string with: http://www.google.com.my/search?q= Click “OK” button.Check if this resolves your issue ...keep me posted.Regards
It did not go away. It is still there
Are you referring to the search bar to the right of the address bar, in Firefox?Regards
yes i am, Sorry it took so long to get back to you.why has my account been charged when I am still waiting for an answer?40067.5406643866
I'm sorry for the delay in follow up, as I had already gone off for the day by the time you replied. Now, please click on the very left button on the search bar ...does it bring up a popdown menu?Regards
yes it does. thats okay i don't mind the delay
Okay ...now, please select the 'Google' option accordingly ...is that what you needed?Regards
I did the my start and it had google and yahoo etc the google table just has searches I've been to. Am I missing what I am supposed to do?
So, are you looking to remove MyStart from the search bar options itself?Regards
yes that is what I want
Okay ...now, click on the little down arrow button to the left of the search bar; in the popdown menu that comes up, click 'Manage Search Engines', then select 'MyStart' and click 'Remove', and you should be all set.Keep me posted.Regards
Experience: Certified Computer/Networking Support Specialist.
thank you ! It worked.