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Carl Poersch
Carl Poersch, Computer Network Engineer
Category: Computer
Satisfied Customers: 1017
Experience:  Microsoft Certified Systems Engineer, USA, 15+ yrs exp. in PC & Server Hardware, Software, Networks
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ink system has failed. error -0xc05d0381 Printer is a

Resolved Question:

ink system has failed.   error -0xc05d0381   Printer is a HP c6180
Submitted: 5 years ago.
Category: Computer
Expert:  Carl Poersch replied 5 years ago.

Hi,

 

Here is what worked on an identical printer. Not sure if you are up to it. Better than pulling your hair out!!

 

*** Fix your HP Photosmart Printer (Reset Code/Master Reset) ***

  1. Turn off power and unplug from power source.
  2. Open right side of printer (looking at the front).
  3. Disconnect,by pulling gently, both white (or black, in my case) flat ribbon cables off the main circuit board.
  4. Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
  5. Unplug power source.
  6. Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
  7. Plug in power source and turn printer on (Printer preparing occurred).
  8. Voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone

Also, if you would rather do software stuff first, download the drivers and reinstall them. The ones that come with it are always outdated...

 

you didnt say if it was XP or vista, so pick your proper download...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1153494&lang=en&

 

Pick full feature software. (or basic scan and driver if you never installed the whole software originally)

 

Best of luck! It worked before (the reset)

 

Carl

Carl Poersch, Computer Network Engineer
Category: Computer
Satisfied Customers: 1017
Experience: Microsoft Certified Systems Engineer, USA, 15+ yrs exp. in PC & Server Hardware, Software, Networks
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