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Santonu
Santonu, Computer Support Specialist
Category: Computer
Satisfied Customers: 3831
Experience:  Diploma in Hardware
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How can I delete the blue/red vertical lines that appear when

Customer Question

How can I delete the blue/red vertical lines that appear when I reply to an email?
Submitted: 7 years ago.
Category: Computer
Expert:  Santonu replied 7 years ago.
Hi,

Do you see a similar problem in any other webpage ?


Thanks

Customer: replied 7 years ago.
The question is not for a webpage but for my Thunderbird email server. When I receive an email then click "Reply" or "Forward" it will put two horizontal lines on either side of the text and/or photo. If I do it again it will continue to put the lines.
Expert:  Santonu replied 7 years ago.
Oh I see. You mean the quote bars (two blue lines in both sides of the messege).

There are couple of options to change it


1 Click Tools-> Account Settings

Click Composition and Addressing under your email account in the left pane

Uncheck Compose messeges in HTML

Click Ok

Restart Thunderbird



3 Using an add-on. You can download the following add-on

https://addons.mozilla.org/en-US/thunderbird/addon/170


Save it first.

Then click Tools-> Add-ons in Thunderbird

Click Install

Browse to the location where you saved it and select it

Click Install

Restart Thunderbird

Click Tools-> Add-ons

Click Options beside newly installed Add-on



Let me know if it does not help









Santonu and 6 other Computer Specialists are ready to help you
Expert:  Santonu replied 7 years ago.
I think my previous reply did not get to you.

Please try the following first

Click Tools-> Account Settings

Click Composition and Addressing under your email account in the left pane

Uncheck Compose messeges in HTML

Click Ok

Restart Thunderbird
Customer: replied 7 years ago.
Yes that does get rid of the lines but composes the email in a not so organized fashon. Here is an example:

> *From:* XXXXX XXXXX [[email protected]]
> *Sent:* Tuesday, August 11, 2009 1:29 PM
> *To:* Rachel Sheriff
> *Subject:* Re: nFusion
>
>
>
> Rachel,
> Thanks for writing back. Anytime between now and 3:30 today
> would be fine.
>
> Rachel Sheriff wrote:
>
> Hello Doug,
>
Expert:  Santonu replied 7 years ago.
Actually there are two options as far as I know

1 To use the vertical bars (as it was before)
2 To use > mark to mark the previous messege.

You can also try to

Click Tools-> Account Settings

Click Composition and Addressing under your email account in the left pane

Uncheck the option Automatically quote the original messege... checkbox.

However, this will eliminate the original messge but will give you a blank window (as if a new messege)


Please let me know if this is not an option for you. In that case I will opt out to see if other experts can provide a different solution.


Customer: replied 7 years ago.
Well that would somewhat defeat the purpose of Reply. If you could please ask around and see if you can find another solution. Thanks Santonu.
Expert:  Santonu replied 7 years ago.
While looking at my own messeges in Thunderbird, I though of something which might help.

Open a messege and then click Reply

Now select and copy a single > mark from the messege

Click Edit-> Find and Replace

Beside Find Text, right click and select Paste (to paste the > mark you copied earlier)

Click in the box below that(Replace with), press space bar once

Click Replace All


Let me know

Customer: replied 7 years ago.
The only problem is that is in the non HTML format which eliminates any HTML in an email. I do have HTML in a lot of my in and out email so I really cannot do that. The only real way I have found is to copy the email then paste it into WP then copy it again in WP and paste it into the forward email. It is a pain but it does get rid of the lines.
Expert:  Santonu replied 7 years ago.
In that case let me opt out to see if other experts can provide a solution.

You will receive an email notification when other expert join you.



Thanks

Customer: replied 7 years ago.
Have you had any luck finding another expert?
Expert:  Santonu replied 7 years ago.
Unfortunately I could not find any solution as of yet. I already forwarded this question to other experts.

They will post a reply here if they find a solution. You will receive an email notification when other expert join you.


Customer: replied 7 years ago.
Thanks.