Thanks for getting back to me so quickly.
My problem is that when I want to create a print screen to paste into a word doc nothing gets pasted. The first link you sent me relates to paint and I didn't really understand the DOS thing in the second link. Could you talk me through it in plain simple steps?
No I'm afraid it didn't. I tried the 2 methods - colour palette and opaque options but it still didn't work. The paste option is still greyed out as if there is nothing pasted to the clipboard.
No just the bog standard keyboard!
Yes 'insert' on top with 'prt sc' underneath
Fantastico - that sorted out the problem.
Thanks so much