see edited post above. Not much else to add except it has to be a setting in this sony vaio, as it's the only computer in our home that can't access her aol mail.
It's almost a yr old and she's NEVER been able to load AOL mail. Using IE 7, no other browser and no changes. I can get into it from my Dell that's a couple years older, using same OS and IE versions.
Yes. Loading her AOL Mail is the only thing she can't do. We can login to AOL and see the mail by hovering over the envelope, and even read an individual message or bring up the compose window. It's only by clicking the envelope or the AOL Mail link that it locks up. The page changes to AOL Mail and says "loading" but then IE seizes up and I have to employ Task Mgr. to restart IE.
Yes/no/yes, respectively. Just to be clear, this has happened from the very first time she tried to open her AOL mailbox. Many updates have been installed since but nothing has cured it.
Still doesn't work. Have done the resets and installed IE8, but haven't messed with Java or Flash yet. Here's the error I get:
Runtime Error! Program: C:\Program Files\InternetExplorer\iexplore.exe. This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
This is a Microsoft Visual C++ Runtime Library error.