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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23538
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My display looks like a photo negative. How do I get a full color screen back.

Resolved Question:

My laptop is a HP dv2415.
Submitted: 7 years ago.
Category: Computer
Expert:  Andy replied 7 years ago.
Hello !!

- Did this problem begun after you installed/removed some software/hardware
- When you start your laptop, do you see the Start Up screen properly or screen is negative from the moment you press power button.

Customer: replied 7 years ago.

the problem started yesterday when I turned on. It is in negative mode through the start up and all the way through

Expert:  Andy replied 7 years ago.
Hello !!

Right now are you using a different computer to talk to me ?

Customer: replied 7 years ago.

No I am on it now.


Expert:  Andy replied 7 years ago.
Hi !!

Please press CTRL+D to save this page as Favorite/Bookmark so that you can reach me after restarting computer.

Then goto safe mode using the following steps.
1. Restart your laptop and keep pressing F8 key.
2. This will take you to Boot Option Menu
3. Select "Safe Mode"
4. Press Enter
5. Windows should load in Safe Mode

Now in safe mode does it look the same, make note.

Now restart your computer and let it load normally. Then get back to me.

Customer: replied 7 years ago.
still in negative mode even in safe mode
Expert:  Andy replied 7 years ago.
Hello !!

Please do this :

Press Left Shift + Press Left Alt - keep both pressed
Then click once on Print Screen key

Now release all keys.

A window will pop-up. Press Yes

In few seconds things should look in different contrast.

let me know if this makes difference.

Customer: replied 7 years ago.
this didn't fix it still in negative mode
Expert:  Andy replied 7 years ago.
Hi !!

In that case your display has gone bad and needs to be repaired.

If it was a software or motherboard problem, you would not see the screen negative from the startup itself. In software problem screen can turn negative after windows loads.

Feel free to ask any question or concern you may have. I will be glad to help you.



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