Vista Ultimate, 64 bit, IE 8 .....but everything worked and I'm thinking that it must have been a windows update that messed things up. I have tried everything that the adobe website says to do, uninstall and reinstall (daily since about the end of March) and I have done it through the administrator priveleges etc. No new hardware, but yes, of course I download things once in a while. I have the same virus protection etc. I did install IE8 about that time but I can't remember if that started this problem or not.
I am sorry. I could not find IE8 in the program list or the installed updates. It took a while to locate it. I have finally uninstalled it and it reverted back to IE7.
It was also confusing to me as to how to get back to you and I was charged again when I tried to ask you a question about how to uninstall.
I am ready for further instructions whenever you are back online. Thanks
well, I accidentally did press accept instead of reply because reply looked like it was greyed out. If you can solve this problem then I will pay you the extra money that I was charged ....
unfortunately the problem is unsolved. Flash player disappeared again. and I had to reinstall it.
yes, that would be great.. I am shutting down too.
I did as you instructed above.
to be continued................
nope it's gone again......
When you receive the file fully, it will start installation.
After installed. Restart your computer.
Goto start > type firefox.exe in search and press enter.
Now dont open any internet explorer windows at all. Now from firefox window click here : http://www.adobe.com/shockwave/welcome/Tell me what does this page say. Does it say Flash installed or not.
Then get back to me from firefox window.
Let me know how it goes !!
I will do all of that but I wanted to be sure that you realize that I'm not having any problem uninstalling and installing the flash player. It installs just fine, but then it disappears with the restart. So I'm just making sure that you know that it is not a problem with installation in IE......
Should I still proceed with all of that with firefox? I tried to use Firefox before and I couldn't get on half the websites that I tried so I gave it up.....
whoa...it says estimated time for download is almost 2 hrs!
I have max 18mbps with att so that can't be right can it?
Ok...not to trying to argue or anything! Just giving you as much info as possible because I understand how difficult it must be for you to figure out what is wrong when you don't know what all I've done with my computer...
It did reduce and then the time went back up to 1 hr and 52 min. We shall see. I'm hanging in there.
Oh, one more thing... I did download and run CC (crap cleaner...or whatever the new name for it is) Hope I didn't screw up the registry. I've run it a few times since March. I have also been scouring the internet for the solution to this and I have run the SubInacl.msi file which I thought would finally solve the problem, but it didn't.
While waiting for the file to download- wanted to show you the next thing that I tried to do to fix the problem... (not meaning to insult you or anything... though)
Here's the post from the Adobe forum that I tried to follow but I never could get the reset_fp10 zip file to download....
While using Internet Explorer 6 I never had any issues with Flash Player. I wasn't even aware that it was there. After installing the new Internet Explorer 8 I began getting more computer freezes than I can ever remember having. This happened whenever I came to a website that wanted to use FlashPlayer even though it was already installed. I had to hit the computer reset button many times.
With IE8 installed I went through the different instructions on the Adobe website. I downloaded the uninstaller and tried that with no luck. I downloaded the SubInACL tool from Microsoft and the reset_fp10.zip file from Adobe and tried that according to the instructions. Still no results.
I then tried to manually adjust Registry Permissions according to TechNote tn_19148. No results
I removed IE8 and everything runs fine. I like IE8. Any ideas.
Error msg just came up saying that the file was corrupt. Did you know that I have 64 bit?
I made a back up myself the other day.... (a year late...oops) and it said that it would take 12-14 dvds which I didn't understand so I backed up to my external hd and I have no idea if I did it right or not... but I do have it on there? I would need help in accessing the right files though...or how to use the back up.