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I am not sure what you mean, since I am not too smart with computers.
I was using Internet Explorer, Then I went into Mozilla Firefox, and I am back with Internet
My series is 2400
My service tag is HPYQG41
When you ask me about the monitor, do you mean the big box, and I push the button to start the computer?
I did jiggle the wires behing the monitor. My DSL is from our TV. The moden is working ok.
I did have Dell work on it before. And, then it worked ok. But when I first try to turn it on in the morning, then I have this problem.
What do I do now?
I will just continue with this situation, until something happens. It only happens when I first start the computer.
I cannot fathom what it costs to take it to a technician.