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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 23538
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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my mouse wont click open some emails or files, how can i solve

Resolved Question:

my mouse won't click open some emails or files, how can i solve this problem,I already did the control panel to the mouse thing, it didn't work,HELP PLEASE!
Submitted: 7 years ago.
Category: Computer
Expert:  Andy replied 7 years ago.
Hello !!

What is make and model of computer ?

Do you have xp or vista

Did this problem begin after you installed or removed some software/hardware

Do you have any problem while opening files on desktop by clicking OR problem happens only while clicking on links while browsing internet.

Customer: replied 7 years ago.
Dell and windows xp   problems after I removed software. I have problems both while clicking files and browsing?
Expert:  Andy replied 7 years ago.
Hi !!

Which software did you remove.

Do you have a XP Installation Disc with you (not dell recovery disc)

Customer: replied 7 years ago.
andy I don't know or remeber what i removed and I don't know what disc either, can i call u or u call me?
Expert:  Andy replied 7 years ago.
Hi !!

Sorry for the delay. I am sorry but we are not allowed to provide phone support.

Please click on this link : LINK

Then save the zipfolder_fix.reg file on your desktop.

Let me know once you do this.

Customer: replied 7 years ago.
andy it won't let me click???
Expert:  Andy replied 7 years ago.
Hi !!

Is this laptop or desktop. Can you give me model number.

What happens when you try to click on that link. Try right click and click save as.

Customer: replied 7 years ago.
desk top   windows xp professional
product ggbx3-36tb-k944h-vrhrg-Mpxmt

windows Rxp professional 1-2cpu     andy i did the click and had to use t he right click, whih it did and i clicked save and it went to my photos"s?
Expert:  Andy replied 7 years ago.
Hi !!

So right click works and left click does not ?

Lets first try to see if mouse works fine in Safe Mode.
1. Restart your laptop and keep pressing F8 key.
2. This will take you to Boot Option Menu
3. Select "Safe Mode"
4. Press Enter
5. Windows should load normally.

Now check if left click works in Safe mode. Then restart computer normally and get back to me.

Please press CTRL+D to save this page as Favorite/Bookmark so that you can reach me after restarting computer.

Andy and 4 other Computer Specialists are ready to help you

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