Just got a Canon MX310 scanner/printer/copier. Prints fine. copies fine. Haven't tried to fax. But won't scan.
When you try to scan is there any error shown on the computer or printer? What happens when you try to scan something?
I press scan. Get black / color on the screen. Hit the black button. The screen says Scan Mode. But nothing happens.
When scan mode comes up please press the start (or color) button and see if anything happems.
pressed color. Nothing happened.
Ok can you please uninstall the software and printer from the machine.Restart the machineReinstall the softwareRestart the machine againCheck to see if the same thing happens