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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8472
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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My Web Mail has been changed to At&t Yahoo!

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My Web Mail has been changed to At&t Yahoo! mail,[email protected] I can't seem to get Thunderbird configured properly.



what is your email address? (Just tell me the part that comes after @ sign)

Customer: replied 7 years ago.
<p>Hello again,</p><p> </p><p>Let's try this.</p><p>Please open your thunderbird.</p><p>go to Tools. Account Settings.</p><p> </p><p>In secure settings section,</p><p>Please check the <strong><em>SSL</em></strong> option box. And click OK.</p><p>please try again to retrieve your messages via thunderbird.</p><p> </p><p><img src="/uploads/jhannell/2009-02-18_163834_aw.jpg" alt="graphic" width="438" height="576" /></p>
Jerry Hannell and 5 other Computer Specialists are ready to help you
Customer: replied 7 years ago.
Your reply came in code. I did change security to SSL. Now it's asking for my password XXXXX sever I entered the same one I use at At&t Yahoo! mail,[email protected] It didn't accept it?

are you using the same server address in outlook express? ?

Customer: replied 7 years ago.

when you try to retrieve your messages in thunderbird, what error are you getting exactly? (you open your thunderbird, what happens exactly?)

Customer: replied 7 years ago.
Sending of password XXXXX not succeed: Mail server responded. invalid user/ password

please open your thunderbird

go to tools, and then account settings.


in server settings section


did you type your username, with (did you also include this part?)

Customer: replied 7 years ago.
no. I did now and I GOT MAIL. You did it.


I am happy to hear that sir,


Have a good day.


Kind regards,

Jerry H.

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