I was talking to SANTONU and as he was giving me information as to the snmaster.idx database file missing from my computer, I tried to get back to him and my computer frooze up and I had reboot and lost contact with him. I have been everywhere trying to get information on how to reinstall the SNMaster.idx database file with no luck. Where can I find this lost file? How can I install/reinstall this file? I have already paid for your service.
Every one I talk to tells me to either;
2. Shut down, wait 30 seconds, restart.
3. Go back to a previous setting.
4. Plus, I have done what your tech was going to tell me to do, but nothing has worked
yet. I don't think this file is still in her computer. If it is, where could it be hiding?
So, my simple question is this: I GET AN ERROR MESSAGE THAT SAYS, SNMASTER.IDX DATABASE FILE IS MISSING. HOW DO I DOWNLOAD THE SNMASTER.IDX FILE? I cannot find it on her computer. My wife cannot log on to the internet via AOL (which we have had for 11 years). My computer is running fine.
Please download the the latest version from the link below and reinstall it
I'm sorry, but after trying all the suggestions supplied by you and others, I now cannot even get on the internet. Therefore, it is impossible to try your last suggestion. What now?
It appears that I may have crashed the entire computer, which I presume I will have to either buy a new computer or, take it to a repair shop and have them completely rework it.
I am extremely sorry that I cant help you in this issue I am OPTing OUT and forwarding this to another expert who can help you solve your problem....
THANK YOU FOR OPTING OUT AND SENDING MY PROBLEM TO SOMEONE ELSE, WHO, MAY OR MAY NOT HELP.
WITH YOU OPTING OUT, DOES THIS MEAN I STILL OWE THE $15.00? I HOPE NOT BEING THE FACT YOU DID NOT SOLVE MY PROBLEM.
Dont worry your payment is not gone any where nothing is charged until you Click on ACCEPT