How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

how do i get the password XXXXX phoenixBIOS setup Utility on

Customer Question

how do i get the password XXXXX phoenixBIOS setup Utility on a dell 2500 inspiron for free to fix a virus on the harddrive
Submitted: 7 years ago.
Category: Computer
Expert:  Sandy PCnut replied 7 years ago.
Could you explain in detail the exact issue you are trying to correct
Customer: replied 7 years ago.
the laptop i have has a virus in the harddrive it told me that before it crashed when it boots up it goes to a black screen and says OPERATING SYSTEM NOT FOUND and keeps saying that when u push any key also at boot up u can push f2 to go to main system and its the phoenixBIOS Setup Utility and it ask for a password XXXXX gives a service num:<57GK311
Expert:  Sandy PCnut replied 7 years ago.
Do you have your operating system setup software
Customer: replied 7 years ago.

no

 

Expert:  Sandy PCnut replied 7 years ago.
The botXXXXX XXXXXne will be that you may need the software installation disks..even if you have passwords that is not going to fix your issue, in my opinion, if you come across them or can get some, please check back
Customer: replied 7 years ago.

even if i had the cd the dvd drive was messed up by my brother the laptop can't read a cd