dvd+ rw i have used +r as well
yes i have burned many dv'ds
software is 123 copy dvd 08 gold
im using hpdvd640 or a memorex burner dont know the model
no i dont have nero
after i unstalled a roxio program i dont remember the title of the program
i did a complete reinstall of xp from scratch
all patches and updates and service packs
hp dvd writer 640c
memorex dvd+/-rw dual-1x
Does the DVD/CD Rom, show the same information as before under Device manager?
Alright, I'm going to restate everything that you/I have tried
Are those statements correct?
Your one reply, now says DVD-RW, have you formatted this disk? I was under the impression you were using DVD+r.
If these statements are correct, we must start looking at hardware.
Are you comfortable with opening your desktop?
the statemenst are correct
i have tried today dvd+rw media and dvd-r media i also tried to play a movie which it did
when i insert the blank media it is as if the computer changes the type of drive i have if that makes sense.
yes im ok with opening up the computer i built it
First Off, lets start by reseting the bios to defaults.
If you have your boot drive set up differently than the default, please ensure you setup to boot correctly.
Please let me know, if you need step by step instructions, further on. I will include warnings and details. But if your comfortable with statements, then I will save you time by not including them. If there is anything you need further explantion about, please ask.
i have an asus motherboard which uses smart bios settings so im not sure about default i have never had to change the bios setup
so i asume the setup is at default
Would you happen to have another PC, or access to another PC, that you can test the drive?
Also, what is the model of Asus board do you have?
no i do not have a pc i can test the drive on however i have tried 3 different burners on this machine and had the same trouble so i asume all the burners cannot be bad so it has to be the machine it self
asus p4p800 deluxe mother board
I do agree with you. And nice board choice - I had that board. Sorry for the lengthy in time and response - I was gather as much info together as I could.
If all these, do not produce the correct functionality, I would be confident there is an issue with a specific piece of hardware.
I am not saying your Motherboard needs a replacement, but I would recommend bring the desktop to a certified service technician that will have the spare parts such as CPU/Memory to be able to test.
The directions below include updating firmware, bios update, and troubleshooting of physical hardware.
Doing such updates, as the manufacturer will display on their website, can cause system/device failure.
If you are not comfortable with completing these steps; you should bring the desktop into a certified technician.
Here are the possible issues:
CD-ROM Firmware Issue:
Replace firmware -
You can try moving IDE channels. Meaning: If you have both the Hard drive and CD-Rom on IDE1 separate the two, IDE1 to Hard Drive & IDE 2 to CDROM.
Check and Update BIOS if needed (You should have recieve a CD with Asus EZ Flash, install and run, this will auto install the newest BIOS, follow on screen instructions).
*****************Manual Bios update *****************
Download Update Utility
If you are not sure how to create the disk - Click Here for more information
ok i have the most up to date firmware
i have already replaced the cables
i have tried the ide channels as sugested
i have the most up to date bios.
im at a total lose as to what could be the problem i dont know how uninstalling a program could effect the motherboard. it just doesn't make sence to me
i know you have put a lot of time in to this for me and i apreciate it. i just hope we can solve the problem
The last thing that I can suggest to pin down the issue is to:
In the case where the drive appears to work, start putting updates on slowly, and test after to determine which update.
If you have already tried this or the drive still appears to not be able to read the blank disk, then I would suggest that you bring you computer to a certified technician, as they should have the tools and parts to be able to determine the cause.