Login|Contact Us
Question and Answer

Computer

Ask a Computer Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

dvd made in rca dvr ,drc8052nb wont open in computer drive.

 
James Riley's Avatar
  • Answered by:James Riley
  • Sr. Network Engineer
  • Positive Feedback: 100.0 %
  • Accepted Answers: 102
Verified Expert
in Computer

Recent Feedback

Positive
helpful, showed that I am on the correct track.
Positive
Helpful and dedicated.
Positive
I feel relief that the problem was not caused by me, a real newby with the pc....
Positive
Very knowledgeable and responsive. Very impressed!!
Positive
Thank you
Positive
Great work, answered my question completely and very good communicatio
Positive
Answered quickly. Was very helpful.
Positive
Very patient with me!
Positive
Great info. Thanks!
Positive
James answered all my questions satisfactorily. Merry Christmas

Customer Question

rca drc8052nb dvr , dvd +rw, plays on other dvd player , won't open drive in computer, disc is finalized. drive is new pioneer, computer is windows xp, dvd made on computer plays on rca dvr.

 

Optional Information:
OS: Windows XP; Browser: Other

Already Tried:
yahoo is this a browser? In the menu in the dvr it mentions divx, is this the file it records in? I finalize dvd disc, then try to play on a new pioneer dvd drive in computer, but it won't open . dvd s made in computer plays ok in dvr.

Submitted: 1631 days and 13 hours ago.
Category: Computer
Value: $9
Status: CLOSED
Picture
Expert:  James Riley replied1631 days and 3 hours ago.

Is the drive in your computer a DVD drive or a CD drive?

 

If it is a CD drive, it won't be able to read DVDs.

 

If it is a DVD drive, do you have the make and model of the DVD drive you are trying to play it on, but can't? Most DVD drives, now, can handle DVD+ and DVD-, but some of the older ones only handle one or the other so it is possible that the drive you're trying to read the DVD from cannot read that Disc type.

 

 

Customer replied1631 days and 3 hours ago.

I am a bench tech, here is drive information it is a newer drive (has light scribe) , pioneer dvd drive model dvr-113np, maybe it has a different dvd structure , title and chapters, it says in menu it has divx, is this what it records in? haven't found a service or operating manual yet. it will be obsolete in feb. (analog tuner) .

Picture
Expert:  James Riley replied1631 days and 3 hours ago.

Its possible that the DVR is encoding it in DivX and that you don't have the codec on your computer.

 

First, I'd pop the disc into the DVD drive on your computer and see if you can browse the disc to see any file/folder structure. If so, its possibly a codec issue and I'd try downloading the DivX codec from www.divx.com. If it doesn't see the file/folder structure, the DVD drive can't read the disc...it is probably a compatibility issue as even some newer drives don't support both the + and - standards.

 

Let me know what you find.

Customer replied1631 days and 3 hours ago.

I will download divx, the disk does not open to see the file structure, will install divx and try again

Picture
Expert:  James Riley replied1631 days and 2 hours ago.

Okay. If it doesn't open to see the file structure, I doubt that DivX will work...it is probably a problem with the DVD drive on your computer recognizing the disc as a whole.

Customer replied1631 days and 2 hours ago.

whole what? it will open almost anthing except damaged discs

Accepted Answer

Picture
Expert:  James Riley replied1631 days and 2 hours ago.

With technology constantly advancing, new formats come out and devices don't always recognize those new formats. It appears that the DVD drive on your comptuer doesn't recognize the formatting of the DVD that you created. In this case you have a DVD+RW and I'd venture a guess that your DVD drive only recognizes DVD-RWs....This would be why it can't even read the file structure of the disc.

 

It is possible that the manufacturer of the DVD drive has published a firmware update for the DVD drive that might allow it to recognize the DVD+RW format. I'd suggest you go to the manufacturer's website and see if they have one that you can download and install. If that doesn't work and you need to be able to read the DVD+RW disc, the easiest option might be to go to your local store and buy a new DVD drive that supports both the + and - formats.

Expert TypeSr. Network Engineer
Category: Computer
Pos. Feedback: 100.0 %
Accepts: 102
Answered: 12/1/2008

Experience: A+, MCP, MCSE, 15 years of experience

Ask this Expert a Question >
Customer replied1631 days and 2 hours ago.

divx was it , but didn't know where to find it thanks,

Picture
Expert:  James Riley replied1631 days and 2 hours ago.

Anytime. Have fun watching the videos.

Customer replied1631 days and 2 hours ago.

I am a tech with mostly analog background, can do hardware computer , this is good training for me in operating skills

Picture
Expert:  James Riley replied1631 days and 2 hours ago.

Glad to hear it...happy computing!

Customer replied1630 days and 2 hours ago.

thank you , I will tell others with tech problems

 
Tweet

19 Tech Support Specialists are Online Right Now

Ask Your Question Now
Computer Questions Date Submitted
i have windows 7 home wont recognize my fingerprint and dont 5/16/2013
I somehow created 2 Google Calenders (Jacobs HC and Hermina 5/16/2013
I have windows 7 on the computer when ever I download windows 5/16/2013
I have lost the audio on my computer, I have checked my control 5/16/2013
Upgraded my computer and transferred I tunes. Itunes would 5/16/2013
I have a computer that was infected by several viruses. All 5/16/2013
On starting my computer - first I see a page on the screen 5/16/2013
How do I uninstall then install my Lexmark x4550 printer as 5/16/2013
Hello, I purchased an Acer laptop two weeks ago. I have registered 5/16/2013
I was getting a warning sign saying i had viruses on my computer, 5/16/2013
RSS
Next 10 >
Ask A Tech Support Specialist
Type Your Computer Question Here...
characters left:

Top Computer Experts

See More Tech Support Specialists

JustAnswer in the News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Tech Support Specialist

Get a Professional Answer. 100% Satisfaction Guaranteed.
209 Tech Support Specialists are Online Now
Type Your Computer Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan