Login|Contact Us
Question and Answer

Computer

Ask a Computer Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I dont know what an internet browser is or OS...but i am using

 
Techie_Ben's Avatar
  • Answered by:Techie_Ben
  • Software Engineer
  • Positive Feedback: 95.9 %
  • Accepted Answers: 970
Verified Expert
in Computer

Recent Feedback

Positive
I found one on amazon at a really good price. Thanks for the info.
Positive
this was a top job.... A+++++
Positive
Great Thanks
Positive
Techie_Ben did a great job answering my questions. Very professional and kind....
Positive
Great service, dealt with multiple follow up questions. Thanks.
Positive
excellent will ask for him again
Positive
Wonderful. He followed up and it worked like a charm. Thanks a million
Positive
Ben gives very complete answers.
Positive
Very complete answers

Customer Question

I don't know what an internet browser is or OS...but i am using firefox..The window box that appears states---Additional plugins are required to display all the media on this page, install missing plugins...It was all it said.

 

Optional Information:
OS: Windows XP; Browser: Firefox

Already Tried:
I downloaded adobe and java with no results..

Submitted: 1603 days and 2 hours ago.
Category: Computer
Value: $9
Status: CLOSED
Picture
Expert:  Techie_Ben replied 1603 days and 2 hours ago.

HiCustomer

Can you tell me what page you are trying to view? It is likely you need the Flash player, but we'll need to verify. Thanks,

Customer replied 1603 days and 2 hours ago.

I am trying to view pictures and some lettering in a site called POGO. It's a game site and i am on a league in this site and need to see the pictures and lettering to play the games...

Picture
Expert:  Techie_Ben replied 1603 days and 2 hours ago.

Thank you for the reply. The first time I went to pogo.com with FireFox, I had to install the flash and shockwave player. Are these the ones you are referring to? Can you try with internet explorer to see if you can get this working, or have you already? To launch internet explorer, go to Start -> Run -> and type iexplore. Thanks,

Customer replied 1603 days and 2 hours ago.

Yes i did download a flash player but i don't know what a shockwave player is..can you give examples?? I will try internet explorer...

Picture
Expert:  Techie_Ben replied 1603 days and 2 hours ago.

This is the shockwave player I am referring to:

http://get.adobe.com/shockwave/

I would recommend installing this first, and then trying again with Internet Explorer, and FireFox. Thanks again,

Customer replied 1603 days and 2 hours ago.

I already downloaded adobe

Picture
Expert:  Techie_Ben replied 1603 days and 2 hours ago.

Adobe Flash, and Adobe ShockWave are two separate products. Have you downloaded and installed both of these? How did you make out with Internet Explorer?

Customer replied 1603 days and 2 hours ago.

Oh, thank you i didn't know they are two different programs...I haven't gone in yet to try internet explorer. Din not want to lose chat page.

Customer replied 1603 days and 1 hours ago.

Thank you so much..I went through internet explorer and it worked for my games and pictures in pogo...

Accepted Answer

Picture
Expert:  Techie_Ben replied 1603 days and 1 hours ago.

Glad to hear that worked. If you have no additional questions, please note that I am not paid for my work until you accept my answer by pressing the green "Accept" button. Thanks again!

Expert TypeSoftware Engineer
Category: Computer
Pos. Feedback: 95.9 %
Accepts: 970
Answered: 12/1/2008

Experience: Software Engineer and Support Professional

Ask this Expert a Question >
 
Tweet

14 Tech Support Specialists are Online Right Now

Ask Your Question Now
Computer Questions Date Submitted
where is the content of the inbox and folders stored on my 4/18/2013
For unknown reasons my Microsofr 2003 Email started giving 4/18/2013
My computer froze and I got a blue screen. I re-started in 4/18/2013
While attempting to automatically insert table of contents 4/18/2013
I am using Word Perfect X3 - lost my hardrive on Windows XP 4/18/2013
Each time I start up my Lenovo T410, it does a check-hard-drive 4/18/2013
My Dell laptop beeps 7 times and it does not start. My friend 4/18/2013
everytime I open windows live mail a box appears stating initialization 4/18/2013
Question about transferring the audio from my iphone RECORDER 4/18/2013
I just purchased a Belkin KVM Switch (Model # XXXXX) to 4/18/2013
RSS
Next 10 >
Ask A Tech Support Specialist
Type Your Computer Question Here...
characters left:

Top Computer Experts

See More Tech Support Specialists

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Tech Support Specialist

Get a Professional Answer. 100% Satisfaction Guaranteed.
95 Tech Support Specialists are Online Now
Type Your Computer Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan