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Michael L Top Notch Computer Expert
Michael L Top Notch Computer Expert, One of JA's top 10 Computer Experts
Category: Computer
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why do my fonts keep disappearing from my font folder

Customer Question

No Comment Added
Submitted: 6 years ago.
Category: Computer
Expert:  Michael L Top Notch Computer Expert replied 6 years ago.

Hi and Welcome to Just Answer,
Ok, let's take a look at this;

Sounds like you have a virus... Have you run your virus scanner?

If not let's start here

Here is what I would do if it is a virus

 

The following FREE software, this will do everything you need, for protecting your computer.

 

Here is a link to free Antivirus software program to download and install.

http://www.avast.com/eng/download-avast-home.html


This will take care of the Future virus issue.

Next is the Future spyware issue.


Adware works great with Advast, download and install

http://www.lavasoftusa.com/products/ad_aware_free.php?PHPSESSID=e29292e840c7ffeeb456b6b6a7c13a51

 

 

Both programs offer free updates.

Let me know what happens.

 

 

If you need more help Let me know

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Customer: replied 6 years ago.
Reply to Michael L Top Notch Computer Expert's Post: I tried your answer, scanning for a virus but nothing was found and the fonts still disappeared.
Expert:  Michael L Top Notch Computer Expert replied 6 years ago.

ok, the next thing would be to see if there is a corrupted file, I need you to do a repair

assumimg you have XP

 

Please do is the following:
Boot with the Windows XP CD and at the Setup Screen press the Enter Key, Do not choose the option to press R to use the Recovery Console.
You will be taken to the Windows XP Licensing Agreement. After reading the agreement press F8 to proceed.
The next screen gives you the option to do a fresh (clean) install or to repair the selected Windows XP installation. To run a Repair Install Press "R" at this time.
***CAUTION*** if you do not see the option to repair the selected Windows XP installation DO NOT choose the option to continue installing a fresh copy without repairing as that will overwrite your data and cause unrecoverable data loss.

Windows XP will copy the necessary files to your Hard Drive to begin the installation and will then reboot. You will see the message that informs you to "Press any key to boot the CD". Do not press any keys this time just wait a few seconds and the Windows Startup Screen will be displayed. Following this you will be greeted by the Windows XP Setup Screens.

When Setup has completed you should find all of your previously installed apps and settings are intact.

 

Here is a pictorial to help you see what to expect

 

http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

 

 

 

 

 

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Michael L Top Notch Computer Expert
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