How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John D Your Own Question

John D
John D, BS Degree in Engineering.
Category: Computer
Satisfied Customers: 9655
Experience:  Bachelor of Science - Engineering Consultant
Type Your Computer Question Here...
John D is online now
A new question is answered every 9 seconds

All data files on my computer have been changed to a Adobe ...

Resolved Question:

All data files on my computer have been changed to a Adobe format. I cannot open them unless they are in their original .jlb format. How can I correct this?
Submitted: 6 years ago.
Category: Computer
Expert:  John D replied 6 years ago.

Hi,

Could you clarify your situation a little more.

Are you saying that your data files such as .doc, .txt have been changed to .pdf format? And what are the jlb files?

Also when did this problem start?, Was it after you reinstalled/updated windows or major software?

 

Customer: replied 6 years ago.
The .jlb files are created by a specialized charity accouting backup system. While working with Adobe all my files changed. I now have hundreds of backup files I cannot restore.
I need the .jlb extension in order to send database files to another computer or to e-mail.
Expert:  John D replied 6 years ago.

So your jlb files have now become adobe pdf files? In other words when you double click a jlb file now it launches adobe reader.

 

Customer: replied 6 years ago.
When I try to restore a backup to the JEWEL program that created it the system can no longer read it. All icons on the backup files have changed to Adobe .pdf format.
Expert:  John D replied 6 years ago.

I see.

Ok, close all applications, then right click on one of the jlb files and select Open With. then point to Choose Program. In the box that opens look for the program that is supposed to open the .jlb files (JEWEL?). If it is not listed, click on the Browse button and navigate to where the program is located. Select it, then check the box "Always use the selected program to open this kind of file". Click OK.

This should re "associate" the jlb files with their original application.

Hope this helps. Let me know if there are still any problems.

 

Customer: replied 6 years ago.
I have tried your suggestion no no avail. These files must be restored to the JEWEL program by a function of the JEWEL software. I find I can open them on my primary computer but when transferring to another the JEWEL program does not recognize the file. It was suggested that I use REGISTRY SMART so I downloaded it but that did not work either. Is there any way I can reverse the conversion using Adobe?
Expert:  John D replied 6 years ago.

Yes there is a way, and it depends on how long ago the problem started (one of the questions that I asked in my first post). If it hasn't been too long, system restore may be able to roll back your system to a previous state. Have you tried system restore?

If not and if you need help with system restore let me know.

 

 

 

John D, BS Degree in Engineering.
Category: Computer
Satisfied Customers: 9655
Experience: Bachelor of Science - Engineering Consultant
John D and 7 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.