If you plug in your mouse then click start, settings, control panel then open system.
Open the hardware tab and selet the device manager.
Look and see if anything has a yellow or red mark next to it.
If there is a yellow mark then double click it and select the drivers tab, From there select update driver and let the program run.
Hopefully your machine should install the driver anit will work.
Let me know if that does not work.
All hardware needs a driver, so what I need you to do is make sure the driver is installed correctly.
Just click start then settings, Select Control Panel.
From control panel on the top left hit classic view then you should see system.
open system then open the hardware tab and select the device manager.
Let me know
Did you go to device manager?
If so did you have a yellow icon?
Let me know
Just double click the yellow icon on the mouse tab and select the drivers tab, From there select update driver and let the program run.
Could you give me the exact number of the mouse so I can find you a driver if the software will not auto install.
If you signed up for Driverguide then try lookiing for ASI66887.zip
If that does not work then try uninstalling the mouse by right clicking it in Device Manager, Then unplug it and reboot.
Run the Zip from driverguide and then plug it in.
Let me know what happens.
From the looks of things the mouse is a promotional freebee and as such finding support will be somewhat difficult.
If you are happy with the answers I provided then you click the accept button and hopefully leave me positive feedback.
If you are not happy with the answers then you dont have to hit the accept.