Hi and Welcome to Just Answer,
Ok we can take a look at this, and get it back up and running,
First try to set the contrast and brightness on your laptop.
Holding down the FN Key, look for something that looks like the sun; this is brightness, click to set the brightness
Next, holding down the FN Key again, look for something that has Half white and Half black, this is the contrast, click to set the contrast
Let me know if you need more help
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If there is anything else let me know, If not click accept. Thank You Michael L.
Have you made any changes display lately?
No you haven't Accepted yet.
I think they are on the left now. Just keep doing what you are doing, that is repling just fine.
lets try this
Start ->Control Panel ->Display -> Appearance
Use the drop down arrow to go to windows classic
Click apply and ok
Ok, go to this site, http://www.designmeltdown.com/chapters/Black/Part2.aspx
Click on the left
Tell me if you see all the colors in the center screen Sample usage
ok, just to verify.
Do you see the color Black
Do you see the color Blue
Do you see the color Red
Do you see the color Yellow
If you are not seeing the true colors I stated, then you have a problem with the Hardware and it will need to be taken to a repair shop, and Hopefully can be repaired.
Sounds like you have a Hardware issue.
But if you want to try one more thing, just incase something got deleted
Try a restore to a date previous to the color loss
1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. 2. On the Welcome screen, click Restore my computer to an earlier time, and then click Next. 3. On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click next. 4. On the Confirm Restore Point Selection page, verify that the correct restore point is chosen, and then close any open programs. 5. Click Next if you are ready to proceed or click Back to change the restore point. 6. The computer will shut down automatically and reboot. On reboot, you'll see the Restoration Complete page, and then click OK. After reviewing the stability of your system, you can choose another restore point or undo this restoration. Just open System Restore and make the appropriate choice. After you use System Restore, you'll have an additional task; Undo my last restoration, on the System Restore Welcome page. Remember that you'll have to reinstall any programs that were installed after the restore point. If System Restore doesn't work in Normal Mode, it might work in Safe Mode. To use System Restore in Safe Mode, press the F8 key during reboot and choose Safe Mode. When your computer starts in either Safe Mode or Normal Mode, System Restore can be used to capture a working previous state. System Restore can't be opened unless the system is bootable into one of these modes.
Do you have any picture scanned or on your computer?
If not there is som samples, go to your desktop
double click on My Document
look in My pictures
There should be a few samples.
double click on the pictures and let them open, tell me if you see the pictures with the following colors
ok, I have been trying to reproduce what you might have,
Since your colors work on your computer, its not your hardware.
I want you to close all of your internet browsers
go to Start->Control panel-> Internet Options
on the bottom of that window you will see colors
click on it and then make sure that the "Use windows colors" Is checked.
Then click ok
Then click on Accessibility.
Make sure nothing is checked here. Click ok and apply then ok
now get back on line and check your colors
Ok, lets try a repair
We will see if it will repair, run the following, after finishing if you upgraded your Sp2, you will need to re-update.
Please do is the following: Boot with the Windows XP CD and at the Setup Screen press the Enter Key You will be taken to the Windows XP Licensing Agreement. After reading the agreement press F8 to proceed. The next screen gives you the option to do a fresh (clean) install or to repair the selected Windows XP installation. To run a Repair Install Press "R" at this time. ***CAUTION*** if you do not see the option to repair the selected Windows XP installation DO NOT choose the option to continue installing a fresh copy without repairing as that will overwrite your data and cause unrecoverable data loss. Windows XP will copy the necessary files to your Hard Drive to begin the installation and will then reboot. You will see the message that informs you to "Press any key to boot the CD". Do not press any keys this time just wait a few seconds and the Windows Startup Screen will be displayed. Following this you will be greeted by the Windows XP Setup Screens. When Setup has completed you should find all of your previously installed apps and settings are intact.
We have made all the changes that can be made. It must be something inside the actual registry, this will need repaired. I would suggest that you contact DELL and have them send you a XP disk. Without it we can't do a repair.
Just tell them that your computer didn't come with one in most cases they will send you one.
Thanks again for the Accept and feedback
Please let me know how it goes.