Hi and Welcome to Just Answer,
Ok we can take a look at this; Let me see if I can tell you, I need a little more Info,
Please run this program and copy and paste your results,
After the program runs, Go to Edit->copy to clipboard, right click in post field and paste; http://www.alexnolan.net/software/SysSpec.exe
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If there is anything else let me know, If not click accept. Thank You Michael L.